
I-ESG
Ukulwa norhwaphilizo

Inkqubo yokulawula ubuqhetseba
Isakhelo sethu solawulo lophuhliso oluzinzileyo
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Ukubonelela ngeengcebiso kwibhodi yabalawuli malunga neenjongo zophuhliso oluzinzileyo lwenkampani, amaqhinga, izinto eziza kuqala, kunye neenjongo;
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Ukujonga, ukuphonononga, nokuvavanya amanyathelo athathwe yinkampani yethu ukuphumeza izinto eziphambili kunye neenjongo zophuhliso oluzinzileyo;
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Ukuphonononga nokunika ingxelo ngeengozi namathuba ophuhliso oluzinzileyo kwibhodi yabalawuli;
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Chonga, ubeke iliso, kwaye uhlolisise imiba ebalulekileyo yophuhliso oluzinzileyo enokuchaphazela imisebenzi yeshishini kunye nokusebenza kweqela;
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Ukulawula nokuphonononga imigaqo-nkqubo yophuhliso oluzinzileyo, iindlela zokusebenza, izikhokelo, kunye nemigaqo-nkqubo yolawulo yeqela, kunye nokubonelela ngeengcebiso zokuphucula;
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Ukuphonononga ingxelo yonyaka yenkampani yokusingqongileyo, yentlalo, kunye nolawulo kunye nazo naziphi na izibhengezo zikawonke-wonke ezinxulumene nokusebenza kophuhliso oluzinzileyo lwenkampani, kunye nokubonelela ngezimvo kwibhodi yabalawuli;
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Yenza eminye imisebenzi enxulumene okanye enxulumene noku kukhankanyiweyo kwaye ibonwa ifanelekile yikomiti.
Ukuze ufumane iinkcukacha, nceda ujonge imiqathango yeKomiti yoPhuhliso oluZinzileyo.
- IKomiti yoPhicotho-zincwadi
- IKomiti yeMbuyekezo
- Ikomiti yokutyumba
- IKhomishini yoPhuhliso oluZinzileyo
- Ulawulo lweengozi kunye neSebe loPhicotho lwangaphakathi
- Iqela Elisebenzayo Lophuhliso Oluzinzileyo
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IKomiti yoPhuhliso oluZinzileyo
Ibhodi yabalawuli inoxanduva lokugqibela lolwalathiso, umbono, icebo, iinjongo, ukusebenza, kunye nokunika ingxelo ngophuhliso oluzinzileyo lweqela. Phantsi kwenkxaso yeKomiti yoPhuhliso oluZinzileyo, yongamela kwaye ilawule imiba enxulumene nophuhliso oluzinzileyo. -
Ibhodi yebaphathi
IKomiti yoPhuhliso oluZinzileyo ikhokelwa ngumlawuli ongengomlawuli olawulayo ("uMlawuli oNgengoMlawuli oLawulayo"), kwaye amalungu ayo aquka uMlawuli oLawulayo weRain Name kunye nomlawuli ozimeleyo ongengomlawuli olawulayo. IKomiti yoPhuhliso oluZinzileyo ihlangana ubuncinane kabini ngonyaka kwaye inoxanduva lokubonelela ngeengcebiso kwiBhodi malunga nophuhliso kunye nokuphunyezwa kweenjongo zozinzo, amaqhinga, izinto eziza kuqala, kunye neenjongo. -
Iqela Elisebenzayo Lophuhliso Oluzinzileyo
Iqela Elisebenzayo loPhuhliso oluZinzileyo likhokelwa nguMlawuli oLawulayo (okwalilungu leKomiti yoPhuhliso oluZinzileyo) kwaye lenziwe ngabaphathi abaphezulu abavela kwiimpawu ezahlukeneyo kunye nemisebenzi yangaphakathi yeQela. Iqela elisebenzayo liya kudibana ubuncinane kanye ngonyaka kwaye linike ingxelo rhoqo kwiKomiti yoPhuhliso oluZinzileyo. Iqela elisebenzayo linika ingxelo kwiKomiti yoPhuhliso oluZinzileyo malunga nemingcipheko emikhulu yophuhliso oluzinzileyo, amathuba, okanye iindlela, kwaye liphuhlise iinjongo zolawulo, imigaqo-nkqubo, kunye nezicwangciso zokusebenza zokulawula le mingcipheko kunye namathuba.
Iqela elisebenzayo linoxanduva lokucwangcisa nokusebenzisa amanyathelo ophuhliso oluzinzileyo, ukukhuthaza nokukhuthaza intsebenziswano phakathi kwemisebenzi eyahlukeneyo. Iqela elisebenzayo likwanoxanduva lokulungiselela ingxelo yonyaka yokusingqongileyo, intlalo kunye nolawulo.
Imisebenzi ephambili yokusingqongileyo, yentlalo, kunye nolawulo kulo nyaka
Ulawulo loMngcipheko kunye noLawulo lwaNgaphakathi
Ulawulo loMngcipheko lweXtep
Umbutho
Ulwakhiwo
Ulawulo lomngcipheko luyinxalenye ebalulekileyo yemisebenzi yethu kunye nokwenza izigqibo. Ibhodi yabalawuli inoxanduva lokugqibela lokujonga iindlela zolawulo lomngcipheko zeqela kunye nokuvavanya rhoqo ukusebenza kwazo.
Simisele isakhelo solawulo lomngcipheko esicacisa iindima noxanduva lwawo onke amaqela abandakanyekayo. Imigaqo-nkqubo kunye neenkqubo ziye zasetyenziswa ukukhuthaza imisebenzi egudileyo nesebenzayo, ukuqinisekisa ingxelo yezemali ethembekileyo, ukuthobela iimfuno zomthetho nemithetho efanelekileyo, ukuchonga nokulawula iingozi ezinokubakho, kunye nokukhusela iiasethi zeQela. Ukongeza, iQela lihlala lihlaziya inkqubo yalo yolawulo lomngcipheko ukuqinisekisa ukuba liyakwazi ukuphendula kwiimeko zoshishino ezitshintsha ngokukhawuleza.
Ulawulo loMngcipheko lweXtep Ulwakhiwo loMbutho
- ISebe loLawulo loMngcipheko kunye noBumfihlo bangaphakathi
- Ulawulo
Iimbopheleleko eziphambili zeqela ngalinye kulwakhiwo lolawulo lomngcipheko lweqela lethu zezi zilandelayo:
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Ibhodi yebaphathi
Ibhodi yabalawuli igqiba ngeenjongo zesicwangciso-qhinga seshishini seqela kwaye ivavanye uhlobo kunye nobungakanani beengozi eziza kuthwalwa liqela ukuze lifezekise iinjongo zalo zesicwangciso-qhinga. Ibhodi yabalawuli ikwaqinisekisa ukuba iqela liseka kwaye ligcina inkqubo yolawulo lomngcipheko ngokufanelekileyo nangokufanelekileyo, lilawula uyilo, ukuphunyezwa, kunye nokubekwa kweliso kwenkqubo yolawulo lomngcipheko kunye nenkqubo yolawulo lwangaphakathi. -
ikomiti yophicotho-zincwadi
IKomiti yoPhicotho-zincwadi inoxanduva lokulawula nokukhokela ulawulo lomngcipheko kunye namasebe angaphakathi kunye nolawulo ukuze kusekwe kwaye kusetyenziswe iinkqubo zolawulo lwangaphakathi, kujongwe rhoqo iinkqubo zolawulo lomngcipheko kunye nolawulo lwangaphakathi lweQela, kwaye kwenziwe izindululo kwiBhodi yabaLawuli. Ukusebenza kakuhle kwenkqubo yolawulo lomngcipheko kunye nolawulo lwangaphakathi kuya kuhlolwa ubuncinane kanye ngonyaka, kuqukwe yonke imiba ebalulekileyo enxulumene nolawulo, kuquka ulawulo lwezemali, ukusebenza, kunye nokuthobela imithetho. -
ulawulo lomngcipheko kunye nesebe lophicotho-zincwadi lwangaphakathi
ISebe lezoLawulo lwe-Inshorensi yeSizwe kunye neSebe leMicimbi yoBusi livavanya iinkqubo zolawulo lomngcipheko kunye neenkqubo zolawulo lwangaphakathi zeQela kwaye libika iziphumo kwiKomiti yeMicimbi yoBusi ukuphucula ubuthathaka bolawulo obuchongiweyo okanye ukusilela okukhulu kwenkqubo. -
ulawulo
Ulawulo luphathiswe kwaye lugunyazisiwe ukuba:
Uyilo, ukuphumeza, nokugcina ulawulo lomngcipheko kunye neenkqubo zolawulo lweCandelo C ngokufanelekileyo nangokufanelekileyo;
Chonga, uvavanye, ulawule, kwaye ulawule iingozi ezinokubakho kunye nezibalulekileyo ezinokuba nefuthe kwinkqubo yokusebenza;
Jonga iingozi kwaye uthathe amanyathelo afanelekileyo okunciphisa ukuqokelelwa kwempahla;
Ukuphendula ngokukhawuleza nokulandela iziphumo zophando lwemiba yolawulo lomngcipheko kunye nolawulo lwangaphakathi olwenziwe ngamasebe olawulo lomngcipheko kunye nokhuseleko lwangaphakathi;
Qinisekisa ukusebenza kakuhle kolawulo lomngcipheko kunye neenkqubo zolawulo lwangaphakathi kunye nebhodi yabalawuli kunye nekomiti yobumfihlo.
Ukuchonga nokulawula umngcipheko
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ukuchongwa komngcipheko
Chonga iingozi ezinokubakho nezibalulekileyo ezinokuba nefuthe kwisicwangciso sayo, ishishini, imisebenzi kunye nemali.
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ukujongisisa ubungozi
Ukuvavanya iingozi ezichongiweyo ngokwamkela iindlela zovavanyo lomngcipheko ezimiselweyo eziveliswe ngabaphathi
Ukuvavanya iimpembelelo ezinokubakho kunye namathuba okuba zenzeke
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impendulo yomngcipheko
Chonga ulandelelwano lwezinto eziza kuqala kwiingozi ezinkulu ngokuthelekisa iziphumo zovavanyo lomngcipheko
Ukuphuhlisa amaqhinga okubeka esweni umngcipheko kunye neenkqubo zangaphakathi zokubeka esweni ukuthintela, ukuthintela, okanye ukunciphisa iingozi ezichongiweyo
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ingxelo kunye nokubeka iliso kwimingcipheko
Xoxa rhoqo ngeziphumo zolawulo lomngcipheko nebhodi yabalawuli, ikomiti yobumfihlo, kunye nabaphathi
Ukuhlala ubeka iliso kuMngcipheko ochongiweyo kwaye uqinisekise ukusebenza okuqhelekileyo kwenkqubo yokubeka iliso yangaphakathi
Ukuvavanya kwakhona amaqhinga okujonga umngcipheko kunye neenkqubo zokujonga ngaphakathi kwimeko apho kukho naluphi na utshintsho olubalulekileyo kwishishini nakwimeko-bume yangaphandle
Imigaqo yokuziphatha kwezoshishino
Ukugcina umgangatho ophezulu wokuthembeka kweshishini kunye nokungafihlisi kubalulekile ekwakheni ukuthembana kwabathathi-nxaxheba kunye nokugcina udumo lwethu. Iqela lethu liqulunqe imigaqo-nkqubo kunye namanyathelo okulandela umgangatho ophezulu wemigangatho yokuziphatha kweshishini.
Siseke 'iNkqubo yoPhando lokuThotyelwa koLawulo kunye neNkqubo yoXanduva' ukuze silungelelanise indlela yokuphatha, ukuze sijongane nemiba emikhulu okanye ukwaphulwa kwemigaqo yokuziphatha okunokuvela kwimisebenzi yethu yolawulo kunye nemisebenzi. Kulo nyaka, eli qela likwabonelele ngoqeqesho lokuziphatha kweshishini kubo bonke abasebenzi, laqinisa iingcamango zokulwa nobuqhetseba, kwaye lakhuthaza inkcubeko yokuthembeka. Kwiminyaka yakutshanje, iqela lethu libonise ngeemeko zangaphakathi zokwenyani indlela iingxaki zokuziphatha ezinokwenzeka ngayo kunye nendlela ezinokusonjululwa ngayo ngokufanelekileyo, libeka imixholo enokuvela kwishishini labo lemihla ngemihla kwiimeko ezifanelekileyo.
uphicotho-zincwadi lwangaphakathi
Isebe lethu lolawulo lomngcipheko kunye nophicotho lwangaphakathi linoxanduva lokwenza imisebenzi yophicotho lwangaphakathi, kuquka ukuvavanya ukusebenza kakuhle kwenkqubo yolawulo lomngcipheko kunye nolawulo lwangaphakathi lwenkampani, kunye nokunika ingxelo rhoqo kwikomiti yophicotho. Ibhodi yabalawuli kunye nekomiti yophicotho banoxanduva lokujonga ukwabiwa kwezixhobo, ukuqinisekisa ukuba amasebe olawulo lomngcipheko kunye nophicotho lwangaphakathi anebhajethi eyaneleyo kunye nabasebenzi bokwenza imisebenzi yawo yophicotho lwangaphakathi, kunye nokubonelela ngezifundo zoqeqesho ezifanelekileyo kubasebenzi abafanelekileyo abanamava okugcina umgangatho wophicotho lwangaphakathi. Ukubonelela ngoqeqesho olufanelekileyo kubasebenzi abanamava nabafanelekileyo ukuphuhlisa izakhono kunye nezakhono ezifunekayo ukugcina umgangatho wophicotho lwangaphakathi.
Ulawulo lokuthobela imithetho
Ukuqinisekisa ukuthotyelwa kwemithetho nemigaqo efanelekileyo yokusebenza kweshishini, iQela lisebenzise amanyathelo okuthintela, ukubeka esweni, kunye nokulawula. Ngexesha lengxelo, ngaphandle koMthetho A.2.1 (uSihlalo kunye ne-CEO) weKhowudi, iNkampani ithobele yonke imiqathango yeKhowudi kwaye, apho kufanelekileyo, yamkela iindlela ezilungileyo ezicetyiswayo kwiKhowudi yoLawulo lweeNkampani esebenzayo kulo nyaka.
NgokweCandelo A.2.1 leKhowudi yoLawulo lweeNkampani, izikhundla zikaSihlalo kunye ne-CEO kufuneka zahlulwe kwaye azinakubanjwa ngumntu omnye. Eli qela okwangoku alihlukanisi phakathi kwezikhundla zikaSihlalo kunye ne-CEO. UMnu. Ding Shuibo okwangoku unguSihlalo kunye ne-CEO yeqela lethu. Unamava amaninzi kushishino lwezixhobo zemidlalo kwaye unoxanduva lwesicwangciso senkampani, ucwangciso, kunye nolawulo lweshishini lweqela lethu. Ibhodi yabalawuli ikholelwa ukuba ukuba nomntu ofanayo nosihlalo kunye ne-CEO kuya kunceda amathuba eshishini kunye nolawulo lweqela. Ibhodi yabalawuli kunye nabaphathi abaphezulu yenziwe ngabasebenzi abaphezulu nababalaseleyo, ukuqinisekisa ukusasazwa ngokulinganayo kwamandla kunye nokugunyaziswa. Ibhodi yabalawuli okwangoku inabalawuli abathathu abaphezulu kunye nabalawuli abathathu abazimeleyo abangengabo abaphezulu, kwaye amalungu ebhodi anezinga eliphezulu lokuzimela.
Ulawulo lokuthobela imithetho
Njengoko sithembele kubasebenzi bethu ukuba bakhuthaze baze bagcine amaxabiso ethu, sibonelela ngoqeqesho lokulwa norhwaphilizo ukuqinisekisa ukuba bayaqonda ngokupheleleyo okulindelekileyo kunye nemigaqo echazwe kwimigaqo-nkqubo yethu. Qhuba uqeqesho rhoqo kwaye wabelane nabasebenzi kwi-intanethi ngeenjongo eziluncedo.
Sikwaqonda ukubaluleka kokukhuthaza la maxabiso kulo lonke uthotho lokubonelela ngeenkonzo. Bonke ababoneleli kufuneka basayine 'iSivumelwano seNtsebenziswano ecocekileyo' kwaye bavume ukuthobela imigangatho yethu malunga nemiba yokufumbathisa kunye nobuqhetseba. Ukuze ufumane iinkcukacha ezithe vetshe, nceda ujonge iindlela zethu zolawulo lweenkonzo kwi "Uvavanyo loMboneleli kunye noLawulo".
Ngowama-2023, asifumananga naluphi na urhwaphilizo, ukufumbathisa, ukuxhaphaza, ubuqhetseba, okanye ukwaphulwa komthetho wokuhlamba imali.
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Unxibelelwano olucacileyo lokulindela kunye nemigaqo-nkqubo eqinileyo isenza sikwazi ukuthintela, ukuchonga, kunye nokunciphisa ngempumelelo naziphi na iingxabano ezinokubakho, ezibonwayo, okanye zokwenyani kwimisebenzi yethu nakwikhonkco lexabiso liphela.
'Umgaqo-nkqubo wethu wokulwa norhwaphilizo' ukwachaza imigangatho yobungcali neyokuziphatha abasebenzi ekufuneka bayilandele kuzo zonke iintengiselwano zoshishino. Bonke abasebenzi kufuneka baxele rhoqo naziphi na iingxabano zomdla ezinokubakho. Ukongeza, iKhowudi yethu yokuZiphatha yabaThengisi ichaza izinto esizilindeleyo kunye neemfuno zabo bonke ababoneleli ukuqinisekisa ukuba imisebenzi yabo iyahambelana nemigangatho yethu yokuziphatha.
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Ukuze siphephe ukuziphatha kakubi okunokwenzeka kwiqela nakwicandelo lokubonelela ngeenkonzo, nokuqinisekisa ukuba sisebenza ngokuhambelana nemigangatho ephezulu yokuziphatha, simisele inkqubo yokunika ingxelo evumela abasebenzi, ababoneleli (kuquka abasebenzi babo), kunye nabanye abachaphazelekayo bangaphandle ukuba baxele ngokungaziwa naluphi na ukuziphatha okubi okanye okurhanelwayo, ubuqhetseba, okanye ukwaphulwa komgaqo-nkqubo ngeendlela eziyimfihlo (kuquka i-imeyile ezinikeleyo, i-WeChat, kunye namasebe okubeka esweni) ukuze kuphandwe. Amasebe olawulo lomngcipheko kunye nophicotho-zincwadi lwangaphakathi, kunye nekomiti yophicotho-zincwadi, bagcina ngokungqongqo ubumfihlo malunga nobuwena bomntu okhupha imibiko kunye neerekhodi ezinxulumene noko. Abakhupha imibiko akufuneki bakhathazeke ngayo nayiphi na indlela yokuziphindezela, njengokugxothwa ngokungafanelekanga okanye amanyathelo oqeqesho angafanelekanga. Zonke iingxelo ziye zahlolwa ngokupheleleyo kwaye zaphandwa ngokufanelekileyo.
Ngowama-2023, akukho ngxelo zifunyenweyo ngeendlela zokunika ingxelo.
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Sizama ukuseka unxibelelwano olunentsingiselo nabathengi bethu ngokukhuthaza ngokusekuhleni nangokuziphatha. Ukususela kwintengiso yemveliso ukuya kwimizamo yoluntu, imisebenzi yethu izimisele ukuqinisekisa ukubonakaliswa okuchanekileyo, ukuqwalaselwa kozinzo, kunye nokuthenjwa kwabachaphazelekayo.
Silandela ngokungqongqo imithetho efanelekileyo yentengiso efana noMthetho weNtengiso weRiphabliki yabantu baseTshayina, uMthetho woKhuphiswano oluLungileyo weRiphabliki yabantu baseTshayina, kunye noMthetho we-E-commerce weRiphabliki yabantu baseTshayina, ojolise ekukhuseleni amalungelo abathengi kunye nokukhuthaza uphuhliso olusempilweni lwentengiso. Siqinisekisa ukuba yonke imisebenzi yokwazisa kunye neentetho kuzo zonke iindlela zilungelelene kwaye zichanekile, ngaphandle kokugqithisela imisebenzi yazo kunye neempawu zokusingqongileyo, ezentlalo, kunye nezolawulo.
Ngowama-2023, asifumananga naluphi na ulwaphulo-mthetho lwentengiso kunye nokubhalwa kweelebhile ezinxulumene neemveliso kunye neenkonzo ezibonelelwayo.
Ukhuseleko lwedatha kunye nokukhuselwa kwabucala kwabathengi
- Qokelela idatha yabathengi kunye nolwazi lomntu siqu oluhambelana neshishini lethu kwaye luyimfuneko kuphela.
- Asiyi kutyhila idatha yabathengi kunye nolwazi lomntu ngaphandle kweqela lethu ngaphandle kokuba sifumene imvume yabathengi okanye iimfuno zomthetho.
- Gcina rhoqo iinkqubo zokhuseleko ezifanelekileyo ukuthintela ukufikelela okungagunyaziswanga kwidatha yabathengi bethu kunye nolwazi lwabo lomntu.
- Susa idatha kunye nolwazi lwabathengi ngaphambi okanye emva kokuba imvume yokusebenzisa idatha iphelile.
Uqeqesho lokwazisa oluqhubekayo yenye yeendlela zethu zokukhusela ubumfihlo babathengi. Sisasaza rhoqo imiyalezo yokwazisa ngokhuseleko lolwazi kwiindawo zikawonke-wonke ukugxininisa ukubaluleka kokhuseleko lwenethiwekhi kulo lonke umbutho. Ukongeza, iikhosi zoqeqesho zicwangciswa rhoqo emva kweenyanga ezintandathu ukuqinisekisa ukuba abasebenzi bethu bayakuqonda ngokupheleleyo ukubaluleka kolwazi kunye nokhuseleko lwe-intanethi.
Ukuthintela ukuphazamiseka kwenkqubo yetekhnoloji yolwazi kunye nokuhlaselwa kwenethiwekhi, sinenkqubo yokubeka esweni ukhuseleko lolwazi eyi-7 x 24 exhotyiswe ngeenkqubo ze-alamu ezizenzekelayo nezesandla ezinokuphendula ngokukhawuleza kuyo nayiphi na imiba yokhuseleko. Kwangaxeshanye, sihlala sigcina yonke idatha yeshishini ukuthintela ukulahleka kwedatha, kwaye senza uvavanyo lokufumana idatha kabini ngonyaka ukuvavanya iinkqubo zethu zokubuyisela idatha. Uvavanyo lomngcipheko lonyaka, oluquka uvavanyo lokungena kunye nokulinganisa i-phishing, lusenza sikwazi ukuchonga ubuthathaka kunye nokuphucula amandla ethu okhuseleko kunye nokuphendula kwiziganeko kwimeko yanamhlanje yomngcipheko etshintsha rhoqo.
Siza kuphucula rhoqo amanyathelo ethu okhuseleko lwedatha ukuze sihambelane neemfuno zamva nje zomthetho kwaye sibonakalise okulindelweyo ngabachaphazelekayo.
