Thilri phorhnak tawlrelnak

Bu nih kan riantuannak cu a kau deuhmi thilri phorhnak ah karhter dingin bia a khiah. A kau ngaimi phawtzamhnak network he a hruaitu thiamsang lentecelhnak phun pakhat in kan nawlngeihnak kan hman i thilri a kan petu hna a hmunmi chawlehnak tuahsernak thanchoternak caah kan thil cawk khawhnak kha kan hman. ESG he aa pehtlaimi phunglam hna kha Bupi nih a chuak khomi le a um cangmi thilri a petu hna zohfelnak ah fonh in, thilri phorhtu hawikom hna nih kan herhmi a hmunmi thilri an tlinh khawh nakhnga kan tuah. A tanglei ah kan Supplier Corporate Social Responsibility Management Manual kha a konglam tam deuh theih na duh ahcun zoh.

Thilri tthatnak le himnak kongah aa telmi hna lungretheihnak tawlrel awkah, Bu nih thilri tthatnak uknak phunphun a tuah, cu ah cun thilri a petu hna riantuan ning zohfelnak le tuaktannak zong aa tel. Aa dangmi timhtuahnak nih aa khatmi, a ttha ngaimi thilri pawl serchuah khawhnak le a nganmi lak tthannak ttihnung a zorter.

A hruaitu lentecelhnak phun pakhat kan si bantukin, kan thilri phorhnak chung vialte ah kan tthanchonak riantuannak kauhter awkah kan i pekchanh. Kan market hruainak le thil cawk khawhnak thazaang hmangin, thilri a kan petu hna kha a hmunmi tuahsernak hna kha cohlan awkah thazaang kan pek hna. Supplier pawl nih kan herhmi thilri pawl he an i tlak khawh nakhnga, a ra laimi le a um cangmi supplier pawl caah kan supplier zohfelnak ah ESG phunglam kha kan fonh.

May 2023 ah, Bu nih a Supplier Corporate Social Responsibility Management Manual cu China CSR Due Diligence Lamhruainak le a biapi tukmi chawlehnak hawikom hna he pehzulh khawhnak ttha deuh hmuh khawhnak ding caah chawlehnak he aa pehtlaimi herhmi he aa tlak in a tharchuah. Cauk cu Xtep website ah hmuh khawh a si cang.

Kan thilchuahmi cu kan thilri a kan petu hna nih an kan pekmi thilri cungah tampi aa hngat, cu hna sin cun kan thilri cheukhat tam deuh cu kan lak hna. 2023 tiang ah, kan kedan 69% le kan thilthuam sernak 89% cu lenglei in kan pek hna. Bu nih vawleicung pumpi ah thilri a petu 573 he pehtlaihnak a ngei, Mainland China ah 569 le ramdang ah 4 an um.

Kan thilri phorhnak hrampi hngalhthiam deuh awkah kan thilri a kan petu hna kha a phunphun in kan ṭhen hna. Kan thilri phorhnak ah risk zohkhenhnak fehternak caah, tukum ah thilri phorhtu thleidannak fianternak kha Tier 2 riantuannak kauhter in le thilri phorhtu hna kha Tier 3 ah telh chih in kan remh. Kum dongh tiang ah, Tier 1 phorhtu 150 le Tier 2 phorhtu 423 kan ngei. Hmailei ah, Tier 3 thilri a petu hna he pehtlaihnak tthanchoter cu a hmunmi riantuannak ttha deuh in ser kan i zuam caah biapi ah chiahmi a si peng.

Kan thilri phorhnak pehtlaihnak nih pawngkam le zatlang nun ttihnung phunphun aa tel, cun cu bantuk ttihnung hna kha tlawmter awkah a tlingmi, a dingmi le a fiangmi thil cawknak phunglam kan tuah. Supplier Management Center le brand dangdang in aa pemi phu hna nih thilri a petu hna he naihniam tein rian an ttuan i riantuannak sang an hmuh khawh. Bu nih a herhmi he aa tlakmi pawngkam, zatlang nun le ziaza lei chawlehnak phunglam hna kha zulh awkah thilri a petu, chawlehnak hawikom le hawikom vialte kha thazaang kan pek hna. Hi herhmi vialte hi kan Supplier Code of Conduct le Supplier Management Manual ah langhter an si, cun kan riantuan ttinak chung vialte ah kan hawikom hna nih an zulh lai tiah kan i ruahchan.

Supplier Management Center (SMC) nih a tuahmi a hramthawk thiamnak le zulhphung zohfelnak in a si khomi thilri a kan petu vialte kha fek tein kan zohfel hna, cun hi a hmasa bik zohfelnak a awnmi thilri a petu hna cu kan thilri phorhnak tthanchonak, tthatnak zohkhenhnak le riantuannak zung hna in chunglei zohfeltu thiamnak a ngeimi hna nih hmunhma ah zohfelnak an tuah lai. Hi hmunhma zohfelnak cu kedan le thilthuam, bawmtu le thilri chiahnak thilri, thilri dihmi chuahnak, thilri dihmi tlawmpal chuahnak caah thilri a petu hna telh in thilri a petu hna caah hman khawh a si. A herhmi thilri pawl cu kan Supplier Code of Conduct hmangin supplier pawl sinah theihter an si cang.

2023 ah, kan zatlang riantuannak zohfelnak a herhmi kha thilri a kan petu luhternak ah kan cawisang i kan zatlang riantuannak a herhmi a tlinh lomi thilri a kan petu hna kha kan thleidan hna. Kum chung ah, kan network ah phungning tein le caan karlak thilri a petu thar 32 kan luhter hna, cun himnak riantuan ning kongah lungretheihnak ruangah thilri a petu pahnih cohlannak kan al. Supplier pawl cu a dang supplier cohlannak kalning caah hmuhmi himnak ttihnung pawl kha ttha tein tawlrel le remh dingin hal an si.

Ramdang thilri a petu hna caah, hramhram in riantuannak, ngandamnak le himnak, ngakchia riantuannak, hlawh le bawmhnak, riantuan caan, thleidannak, pawngkam kilvennak le ralhrang dohnak tibantuk thilri a petu hna zohfelnak tuah dingin a dang thilri a petu hna kha kan thim hna.

A um cangmi thilri a petu hna zong cazin zohfelnak, hmunhma zohfelnak le riantuantu biahalnak hna in an zohfel hna. October le December 2023 karlak ah, Xtep core brand nih thilthuam le thilri dihmi a zuartu ngan vialte cungah kum fatin zohfelnak a tuah, kan core Tier 1 a zuartu 90% nak tam a huap. Thilri a petu hna cung ah Tier 2 caah zohfelnak cu 2024 ah aa thawk lai.

Xtep core brand i Tier 1 a petu 47 cu an zohfel hna, thilthuam, kedan le thilthuam a chuahtu hna zong an i tel. Hlathlainak tuahmi thilri a petu hna chungin 34% nih kan herhmi an lonh, cu lio ah 42% nih phunglam an tlinh i 23% nih kan i ruahchanmi tang ah an tuah. Kan i ruahchanmi a tlinh lomi thilri a kan petu an karhnak cu kan thlennak phunglam thlennak ruangah a si bik, cun hi thilri a kan petu hna lakah pathum cu thlennak an tuah hnu ah an ngolter hna. Kan i ruahchanmi a tlinh lomi a tangmi thilri a kan petu hna cu June 2024 dih hlan ah remhnak tuah dingin kan nawl hna.

Brand thar caah, kedan thilri cung ah kum fatin third-party zohfelnak kan tuah bik, minung covo le ralhrang dohnak ah kan i hngat. Kum fatin zohfelnak report kan chuah. Nawlngaihlonak hmuhmi paoh cu thilri a petu hna he pehtlaihnak tuah a si lai i caan khiahmi chungah remh ding in ruahchan a si lai. Remhthannak tuahsernak hna a tthatnak hngalh khawhnak ding caah a voihnihnak zohfelnak tuah a si lai, cun Bupi chawlehnak herhmi le phunglam a tlinh kho lomi thilri a petu hna cu rian in phuah an si kho. 2023 ah, thilri phun thar a chuahtu vialte nih thlennak an tuah dih.

Supplier zatlang riantuannak zohfelnak a phichuak hna kha tahfung le hmannak caah tahfung hna cu a tanglei bantuk in an langhter:

Pawngkam le zatlang nun riantuannak he pehtlai in Bu nih an i ruahchanmi tlinternak ah thilri a petu hna bawmhchanh awkah, an rikhiahnak hngalhthiam awk le ESG riantuannak ttha deuh hmuh khawhnak ding caah a herhmi thiamnak le hngalhnak pek awkah kan thilri a petu hna he pehtlaihnak kan tuah peng. Hi pehtlaihnak hna nih hin thilri phorhnak ah pawngkam le zatlang nun ah a chuak khomi ttihnung thil hna kha hngalh khawhnak le tlawmter khawhnak zong a tuah.

Kum chung ah, kan core brand kedan le thilthuam a kan petu hna aiawhtu hna caah ESG cawnnak kan tuah. A dihlak ah thilri a petu palai 45 nih hi tonnak ah an i tel, cuka ahcun zatlang nun le pawngkam tuahsernak kongah kan i ruahchanmi kha kan langhter i thilri a petu hna theihhngalhnak kha thilri phorhnak tthanchonak lei ah kan thanchoter.

Cun, ramdang kan thilri a kan petu hna caah ESG kongkau ah zungzal cawnnak tuah dingin third-party thiamsang hna kha kan sawm hna. Cun, kan thilri thar riantuantu thar hna caah ziknawh eihmuarnak dohnak phunglam kongah lungrual tein cawnnak kan pek hna. Hi cawnnak vialte hna i an phichuak cu lungtlin awk tlak ah ruah a si.

Kan thilchuah ningcang ah tthatnak hngalhternak cu a biapi tuk. Kan thilri pawl cu a fekmi tthatnak zohfelnak hneksaknak tangah a um, cu nih cun Bu nih a tthatnak a herhmi a tlinhmi thilri lawng kha kan riantuanpi hawi hna sinah zuar khawh a si. Kan tthatnak zohfelnak phu hna nih tthatnak zohkhenhnak kalning hna caah rian an ttuan, cu ah cun thilri a petu hna tthatnak zohfelnak tthanchoternak caah sample hneksaknak le zohfelnak aa tel.

ISO9001-certified tthatnak zohkhenhnak phunglam kan ngei i kanmah tein chuahmi thilri tthatnak kha a tlarimi chuahnak kalning in kan hngalh khawh. R&D tthen ah, kan phunglam phu nih thilri le thilri pawl kha ttha tein hneksaknak le fehternak an tuah i tam deuh chuah khawhnak ding caah aa tlakmi phunglam an ser. Tukum ah, thilthuam bawm chiahnak le chiahnak riantuannak caah zohkhenhnak phunglam thar zong kan hman. 2023 ah, Standards Team nih thilthuam tthatnak tahfung 22 (enterprise tahfung 14 le chunglei uknak tahfung 8 aa telmi) an ser i an remh i ram pumpi thilthuam tahfung 6 suainak le ram pumpi tahfung 39 remhnak ah an i tel, cu vialte cu tthatnak zohkhenhnak phunglam tthanchoter ding in an i tinh.

September 2023 ah, Xtep nih kedan ah hmanmi mesh thilri hna i physicochemical hneksaknak tthanchoternak caah biaruahnak caan a tawlrel, mesh a petu hna, thiamsang hna, subcontractor hna le thilri dihmi sernak sehzung hna in aiawhtu hna an i tel. Biaruahnak nih thilri thar hmannak caah a herhmi thilri pawl kha a biapi in a chiah. Xtep nih tthanchonak suaisamnak hramthawk lio ah a cang khomi ttihnung hna kha a tlingmi zohfelnak le zorternak a herhnak kong a chim, cun thilri hmanmi thimnak le riantuannak riantuannak ah remhthannak a herhnak kong zong a chim, cun dirhmi phunglam hna kha fek tein zulh a herhnak zong a si.

Tukum ah, Xtep nih bu phunphun in thilri tthatnak theihhngalhnak a hmuh:

• Xtep's Quality Management Center i Director cu “Standardization Riantuannak ah A Tthangchomi Mi pakhat” laksawng pek a si, cu nih cun Xtep's thilthuam le thilthuam riantuannak phunglam ah biachim khawhnak a tthanchoter i a minthannak a tthanchoter.
• Xtep's Apparel Testing Center nih Fujian Fiber Inspection Bureau nih a tuahmi “Fibre Inspection Cup” hneksaknak thiamnak zuamnak ah aa tel. Hneksaknak engineer panga an i tel i phu hngalhnak zuamnak ah pakhatnak laksawng an hmuh.

Thilchuahnak dirhmun ah, tthatnak zohkhenhnak phu nih thilri hramthawknak le thilri dihmi hna tthatnak le himnak kha an zohfel. Cun thilchuah ningcang ah tthatnak zohfelnak riantuannak zong an tuah i thilri tthatnak zohfelnak fek tein an tuah i kan thilri a kan petu hna sin in thilri dihmi nih cun a cawtu hna sinah kuat hlan ah taksa le chemical phunglam a palh ti kha an hngalh khawh. Cun, Xtep nih a Tier 1 le Tier 2 thilri a petu hna caah thla fatin sample hneksaknak a tuah. Thilri, hrennak, le a dihmi thilri hna cu ram pumpi nih cohlanmi third-party laboratory ah thla thum dan ah kuat an si, a donghnak thilri hna cu ram pumpi phunglam le thilri tthatnak le himnak phunglam he aa tlak ti kha an hngalhter.

Thilri tthatnak tthanchoter awkah, Bu nih thilri phun cheukhat caah tthatnak tthanchoter khawhnak ding caah down jacket le kedan tibantuk thilri caah a hleiin tthatnak uknak bu pakhat a dirh. Team nih cun thilri tthatnak le hnangamnak a thanchoter lio ah thilri tthatnak le hneksaknak tuah ningcang tthaternak caah zuamnak thilri hlathlainak zong an tuah.

Case hlathlainak

2023 ah, ISO9001 Quality System Manager Training Camp kan tuah, cuka ahcun aa telmi 51 vialte nih thlennak an tei i “Quality Management Systems — Internal QMS Auditor Certificate” pek an si.

Bu nih cun lenglei in chuahmi thilri hna caah tthatnak zohfelnak phunglam fek tein a zulh, cun tthatnak zohkhenhnak ttha tein tuah khawhnak ding caah thla fatin tthatnak zohfelnak tonnak an tuah. Thilri tthatnak zohkhenhnak ah kan riantuantu hna an thilti khawhnak kha zungzal in kan thanchoter hna, cun kan riantuantu hna kha Micropak nih a tuahmi hling dohnak phunglam cawnnak le SATRA nih a tuahmi hneksaknak phunglam cawnnak tibantuk cawnnak ah i tel dingin kan bawmh hna. 2023 ah, thilri tthatnak le sernak kalning tthanchoter awkah, K·SWISS le Palladium nih mah tein a cawlcangmi screen-printing seh, laser seh, a ttha ngaimi computer in aa cawhmi hri thlennak seh, computer in thil thlennak seh, digital printing, le a dang thilri le thiamnak hna an chuahpi, cu pin ah a tlingmi pawngkam he aa remmi fonhnak line zong an hman.

Kan thil cawtu hna ruahnak cheuhnak kong theih peng awkah, kan zuarnak zung nih zarh fatin kan thilri phorhnak zohkhenhnak zung hna he an i ruah i kan thilri ttha zohkhenhnak phu nih chawlehnak sining le thil cawtu herhmi hngalhthiam awkah dawr taktak an tlawn hna lai.

Kan thilri a kan petu hna kha Bupi thilri tthatnak tthanchoternak caah tthatnak uknak le tawlrelnak thiamnak ser awkah kan bawmh hna. Lenglei bawmchantu thilri a petu hna le laboratory riantuantu hna caah hngalhnak hneksaknak le thiamnak tthanchonak kong cawnpiaknak kan pek hna, cu hnu ah thlennak le hngalhternak kan tuah hna. Mah nih hin kan thilri a kan petu hna i an tthatnak zohkhenhnak phunglam kha a tthanchoter i 2023 dongh lei ah, thilri a kan petu hna laboratory 33 cu fehternak an tuah cang, thilthuam, cauk chuahnak, thilri le thilri dangdang a kan petu hna kha an huap.

Tier 1 le Tier 2 thilri a petu hna sinah FQC/IQC hngalhternak cawnnak kan pek hna i thilri phorhnak tthatnak ah mah le mah i uk khawhnak, thilri tthatnak tthanchoternak le thilri phorhnak tthanchonak bawmhchanhnak caah kan pek hna. Cun, thilthuam tthatnak phunglam kong he pehtlai in cawnnak 17 kan tuah, chunglei le lenglei thilri a petu palai 280 hrawng kan i tel.

Xtep ah, a cawtu-hmasa bik lamthluan kan hman, kan cawtu hna he an herhmi tlinternak caah a thiangmi pehtlaihnak kan tuah. Kannih nih lungtlinlonak hna kha ningcang tein kan tawlrel hna i, a phichuak caan suai in, a kalning zohfelnak in, le riantuanpi hawi hna lungtlinnak karhternak caah lungtlinnak a ummi a phichuak hmuh khawhnak ding caah rian kan ttuan.

Thilri lak tthannak le tthatnak kong he pehtlai in phunglam kan ser. A biapi tukmi hngalhternak a um ahcun, kan Quality Management Center nih ttha tein hlathlainak a tuah, hmuhmi kha hruaitu upa sinah a thanh, cun hmailei ah a cang sual nakhnga lo remhnak tuah a si. 2023 ah, ngandamnak le himnak kong he pehtlai in a biapi mi hngalhternak kan ngei lo. Customers pawl kha remhnak, thlennak, asiloah ramchung thilri zuarnak kirternak kong kha kan zumhter hna, cun Xtep core brand nih a fekmi thilri kirternak program a tuah, kan a tlingmi Return and Exchange Policy nih a hlun cangmi thilri pawl kha zeihmanh thleidannak um loin cohlan khawhnak a kan pek.

Kanmah nih kan i pekchanhmi “400 Hotline” cu riantuanpi hawi hna lungtlinlonak caah pehtlaihnak hmun hmasa bik a si. Complaint pawl cu an khumh, an fehter, cun a tlangpi in riantuannak ni 2 chungah an leh hna, a hleiin thilri pawl cu a harmi thil sining pakhat cio tawlrelnak caah chiah an si. “400 Hotline” in 2023 ah lungtlinlonak a hmuhmi hi 4,7556 an si. Cun, thla fatin tein chawlehnak kan tuah i, “400 Hotline” hmangtu vialte sin in ruahnak cheuhnak kan sawm hna. 2023 ah, lungtlinnak 92.88% kan hmuh, cucu a hramthawk i kan rak i tinhmi 90% nakin a sang deuh.

⁶ Kum chung ah thilri zuarnak a karh caah a bik in thil cawtu hna nih an lungtlinlonak an langhtermi a karh ngaingai. Sihmanhsehlaw, 2022 he tahchunh ahcun biahalnak dihlak le lungtlinlonak zat cu a zor.