Imicungire y'Uruhererekane rw'Ibicuruzwa

Itsinda ryiyemeje kwagura imbaraga zacu mu kubungabunga ibidukikije mu ruhererekane rw'ibicuruzwa. Dukoresha ububasha bwacu nk'ikirango gikomeye cya siporo cy'umwuga gifite umuyoboro munini wo gukwirakwiza ibicuruzwa kandi tugakoresha ubushobozi bwacu bwo kugura kugira ngo duteze imbere imikorere irambye y'abatanga serivisi. Mu gushyira ibipimo ngenderwaho bijyanye na ESG mu isuzuma ry'abatanga serivisi bashobora kuba batanga serivisi n'abasanzwe batanga serivisi, tuba twizeye ko abafatanyabikorwa mu ruhererekane rw'ibicuruzwa bujuje ibisabwa mu kubungabunga ibidukikije. Reba igitabo cyacu cy'imicungire y'inshingano z'ikigo gishinzwe abatanga serivisi hano hasi kugira ngo umenye byinshi.

Kugira ngo hakemurwe ibibazo by’abafatanyabikorwa ku bijyanye n’ubuziranenge n’umutekano w’ibicuruzwa, Itsinda rishyira mu bikorwa ingamba zitandukanye zo kugenzura ubuziranenge bw’ibicuruzwa, harimo no kugenzura buri gihe no gusuzuma imikorere y’abatanga ibicuruzwa. Gahunda zitandukanye zituma ibicuruzwa bihora bikozwe kandi bifite ireme kandi bikagabanya ibyago byo kongera gusubizwa ibicuruzwa ku rwego runini.

Nk'ikirango gikomeye cya siporo, twiyemeje kwagura ibikorwa byacu byo kubungabunga ibidukikije mu ruhererekane rwacu rw'ibicuruzwa. Dukoresheje ubuyobozi bwacu ku isoko n'ubushobozi bwacu bwo kugura, dushishikariza abatanga serivisi kwitabira ibikorwa birambye. Kugira ngo abatanga serivisi bahuze n'ibyo dukeneye mu kubungabunga ibidukikije, twashyize ibipimo ngenderwaho bya ESG mu isuzuma ryacu ry'abatanga serivisi haba ku bashaka serivisi n'abasanzwe bazitanga.

Muri Gicurasi 2023, itsinda ryavuguruye igitabo cyaryo cy’amabwiriza agenga imicungire y’inshingano z’abaturage ku batanga serivisi z’ubucuruzi hakurikijwe amabwiriza agenga imikorere y’ikigo cy’ubushinwa (China CSR Due Diligence Guidance) n’ibisabwa n’inganda kugira ngo zirusheho kugira ubuzima bwiza hamwe n’abafatanyabikorwa bacyo b’ingenzi mu bucuruzi. Iki gitabo ubu kiraboneka ku rubuga rwa Xtep.

Umusaruro wacu ushingiye cyane ku bikoresho bitangwa n'abatugana, ari nabo dukuramo ibice byinshi by'ibicuruzwa byacu. Kugeza mu 2023, 69% by'inkweto zacu na 89% by'inganda zacu z'imyenda byatanzwe n'abashoramari bo hanze. Iri tsinda rikorana n'abatanga inkweto 573 ku isi, 569 mu Bushinwa bw'Iburengerazuba na 4 mu mahanga.

Dushyira abatanga serivisi zacu mu byiciro bitandukanye kugira ngo dusobanukirwe neza aho dushingira ibicuruzwa byacu. Kugira ngo twongere imbaraga mu gucunga ingaruka mu ruhererekane rwacu rw'ibicuruzwa, twanogeje ibisobanuro by'abatanga serivisi mu byiciro uyu mwaka, twagura urwego rwa 2 no gushyiramo abatanga ibikoresho fatizo nk'urwego rwa 3. Kugeza mu mpera z'umwaka, dufite abatanga serivisi 150 bo mu cyiciro cya 1 n'abatanga serivisi 423 bo mu cyiciro cya 2. Mu gihe kizaza, kunoza imikoranire n'abatanga serivisi bo mu cyiciro cya 3 biracyari ingenzi mu gihe dushaka kunoza imikorere irambye.

Urusobe rwacu rw’ibicuruzwa rukubiyemo ingaruka zitandukanye ku bidukikije no ku mibereho y’abaturage, kandi dukurikiza inzira zuzuye, ziboneye kandi zisobanutse zo gutanga amasoko kugira ngo tugabanye izo ngaruka. Ikigo gishinzwe gucunga abatanga ibicuruzwa n’amatsinda y’ibigo bitandukanye bakorana bya hafi n’abatanga ibicuruzwa kugira ngo barebe ko imikorere yabo ikora neza. Turashishikariza abatanga ibicuruzwa bose, abafatanyabikorwa mu bucuruzi, n’abafatanyabikorwa kubahiriza amahame agenga imikorere y’ubucuruzi ku bidukikije, imibereho myiza, n’imyitwarire myiza ajyanye n’ibyo Itsinda risaba. Ibi byose bisabwa bigaragazwa mu Mategeko yacu agenga imyitwarire y’abatanga ibicuruzwa n’amabwiriza agenga imicungire y’abatanga ibicuruzwa, kandi twiteze ko abafatanyabikorwa bacu bazabyubahiriza mu gihe cyose dukorana.

Dusuzuma by’umwihariko abatanga serivisi bose bashobora gutanga serivisi binyuze mu isuzuma ry’ibanze ry’impamyabushobozi n’iyubahirizwa ry’amategeko rikorwa n’Ikigo gishinzwe Abatanga Serivisi (SMC), kandi abatanga serivisi bazatsinda iri suzuma ry’ibanze bazagenzurwa aho bakorera n’abakozi bujuje ibisabwa nk’abagenzuzi b’imbere bo mu mashami yacu yo guteza imbere uruhererekane rw’ibicuruzwa, kugenzura ubuziranenge, n’imikorere. Iri genzura rikorerwa aho bakorera rireba abatanga serivisi barimo abatanga ibikoresho fatizo by’inkweto n’imyenda, ibikoresho by’inyongera n’ibyo gupakira, gukora ibicuruzwa byarangiye, gukora ibicuruzwa byarangiye. Ibisabwa by’ingenzi byamenyeshejwe abatanga serivisi binyuze mu Mategeko Ngengamyitwarire y’Abatanga Serivisi.

Mu 2023, twongereye ibisabwa mu igenzura ry’inshingano z’abaturage mu cyiciro cyo kwakira abatanga serivisi kugira ngo dusuzume abatanga serivisi batujuje ibisabwa mu nshingano zacu z’imibereho myiza. Muri uwo mwaka, twashyize mu itsinda ryacu abatanga serivisi bashya 32 bemewe n’ab’agateganyo, kandi twanze kwakira abatanga serivisi babiri kubera impungenge z’umutekano. Abatanga serivisi basabwe gukemura neza no gukosora ingaruka z’umutekano zagaragaye kugira ngo habeho izindi nzira zo kwakira abatanga serivisi.

Ku bacuruzi bo mu mahanga, dushyiraho abatanga ibicuruzwa b’abandi kugira ngo bakore igenzura ry’abatanga ibicuruzwa rikubiyemo ibintu nk’imirimo y’agahato, ubuzima n’umutekano, imirimo ikoreshwa abana, imishahara n’ibindi bigenerwa abakozi, amasaha y’akazi, ivangura, kurengera ibidukikije no kurwanya iterabwoba.

Abatanga serivisi basanzwe basuzumwa binyuze mu gusuzuma inyandiko, kugenzura aho bakorera, no kuganira n'abakozi. Hagati y'Ukwakira na Ukuboza 2023, ikirango cya Xtep core cyakoze isuzuma ngarukamwaka ku batanga serivisi z'imyenda n'ibicuruzwa birangiye, bigakorerwa abarenga 90% by'abatanga serivisi zacu z'ibanze zo mu cyiciro cya 1. Igenzura ry'abatanga serivisi z'ibikoresho mu cyiciro cya 2 rizatangira mu 2024.

Abatanga serivisi 47 bo mu cyiciro cya mbere cy’ikirango cya Xtep core bagenzuwe, barimo abakora imyenda, inkweto, n’ibintu biboshye. 34% by’abatanga serivisi bapimwe barenze ibyo twari dukeneye, mu gihe 42% bujuje ibisabwa naho 23% bakoze ibirenze ibyo twari twiteze. Ubwiyongere bw’abatanga serivisi batujuje ibyo twari twiteze bwatewe ahanini no kuzamuka kw’ibipimo ngenderwaho by’isuzuma, kandi muri abo batanga serivisi batatu muri bo bahagaritswe nyuma y’isuzuma rindi. Abatanga serivisi basigaye batujuje ibyo twari twiteze basabwe gushyira mu bikorwa ibyo twagombaga gukora mbere y’uko Kamena 2024 irangira.

Ku birango bishya, dukora cyane cyane igenzura ry’ibicuruzwa by’inkweto buri mwaka, twibanda ku burenganzira bwa muntu no kurwanya iterabwoba. Dukora raporo y’isuzuma buri mwaka. Kutubahiriza amategeko kwagaragaye bizamenyeshwa ababicuruza, hagakosorwa ibiteganijwe mu gihe runaka. Hazakorwa igenzura rya kabiri kugira ngo harebwe ko ingamba zo gukosora zikora neza, kandi abatanga ibicuruzwa badashobora kuzuza ibyo Itsinda rikeneye n’amahame agenga ubucuruzi bashobora guhagarikwa. Mu 2023, abatanga ibicuruzwa bishya bose batsinze isuzuma.

Ibipimo ngenderwaho byo gutanga amanota no gushyira mu bikorwa ibyavuye mu isuzuma ry’inshingano z’abatanga serivisi ni ibi bikurikira:

Kugira ngo dushyigikire abatanga serivisi mu kugera ku byo Itsinda ryitezeho ku bijyanye n’ibidukikije n’imibereho myiza y’abaturage, dukomeza kuganira n’abatanga serivisi zacu kugira ngo twumve imbogamizi zabo kandi tubahe ubumenyi n’ubumenyi bukenewe kugira ngo ESG irusheho gukora neza. Iyi mikoranire kandi ituma hamenyekana kandi hagagabanywa ingaruka zishobora guterwa n’ibidukikije n’imibereho y’abaturage mu ruhererekane rw’ibicuruzwa.

Mu mwaka, twatanze amahugurwa ya ESG ku bahagarariye abacuruzi b’inkweto n’imyenda bo mu kigo cyacu cy’ingenzi. Abahagarariye abacuruzi bose hamwe 45 bitabiriye aya mahugurwa, aho twashimangiye ibyo twiteze ku mikorere y’imibereho myiza n’ibidukikije ndetse tunashishikariza abacuruzi kumenya uburyo bwo kubungabunga uruhererekane rw’ibicuruzwa.

Byongeye kandi, twakoresheje impuguke z’inganda za gatatu kugira ngo dutegure amahugurwa ahoraho ku bijyanye na ESG ku bacuruzi bacu bo mu mahanga. Byongeye kandi, twatanze amahugurwa ahuriweho ku bijyanye na politiki yo kurwanya ruswa ku bakozi bashya b’ibigo byacu bishya. Ibyavuye muri aya mahugurwa byose byagaragaye ko bishimishije.

Kugenzura ubuziranenge ni ingenzi cyane mu mikorere yacu. Ibicuruzwa byacu bigenzurwa cyane mu kugenzura ubuziranenge, bifasha kwemeza ko ibicuruzwa byujuje ibisabwa n'Itsinda ari byo byonyine bigurishwa ku bakiriya bacu. Amatsinda yacu ashinzwe kugenzura ubuziranenge ni yo ashinzwe kugenzura ubuziranenge, harimo no gupima ingero no kugenzura kugira ngo hongerwe igenzura ry'ubuziranenge bw'ababitanga.

Dufite sisitemu yo gucunga ubuziranenge yemewe na ISO9001 kugira ngo twizere ko umusaruro wacu urangwa n'ubuziranenge binyuze mu nzira isanzwe yo kuwutunganya. Mu cyiciro cy'ubushakashatsi n'iterambere, itsinda ryacu rishinzwe ibipimo rikora isuzuma ryimbitse no kugenzura ibicuruzwa n'ibikoresho kugira ngo hatezwe imbere amahame akwiriye gukorwa ku bwinshi. Muri uyu mwaka, twanashyize mu bikorwa amabwiriza mashya agenga imicungire y'imyenda yo gushyira no kubika mu makarito. Mu 2023, itsinda rishinzwe ibipimo ryari ryashyizeho kandi rivugurura amahame 22 y'ubuziranenge bw'imyenda (harimo n'amabwiriza 14 y'ibigo n'amahame 8 y'igenzura ry'imbere) kandi ryitabiriye gutegura amahame 6 y'igihugu agenga imyenda no kuvugurura amahame 39 y'igihugu, byose bigamije kunoza uburyo bwo gucunga ubuziranenge.

Muri Nzeri 2023, Xtep yateguye ikiganiro cyo kunoza igeragezwa rya fizikiki ry’ibikoresho bikoreshwa mu nkweto, aho abatanga ibikoresho bikoreshwa mu nkweto, abatekinisiye, abakora imirimo mito, n’abahagarariye inganda zikora ibikoresho bishya. Ikiganiro cyibanze ku bisabwa byihariye mu ikoreshwa ry’ibikoresho bishya. Xtep yashimangiye ko hakenewe isuzuma ryimbitse no kugabanya ingaruka zishobora kubaho mu gihe cyo gutangira igishushanyo mbonera, ndetse no kunonosora uburyo bwo guhitamo ibikoresho fatizo n’imikorere yabyo, hakurikizwa cyane amabwiriza yashyizweho.

Muri uyu mwaka, Xtep yahawe ibihembo by’ubuziranenge bw’ibicuruzwa n’imiryango itandukanye:

• Umuyobozi w’Ikigo gishinzwe gucunga ubuziranenge cya Xtep yahawe igihembo cya “Advanced Individual in Standardisation Work,” yongera imbaraga za Xtep mu bijyanye n’ibijyanye n’imyenda n’ibipimo by’inganda z’imyenda no kunoza izina ry’ikirango.
• Ikigo cy’Ibizamini by’Imyenda cya Xtep cyitabiriye amarushanwa yo gupima ubumenyi bwa “Fibre Inspection Cup” yateguwe n’Ikigo gishinzwe kugenzura Fibre muri Fujian. Injeniyeri eshanu z’ibizamini zaryitabiriye kandi zegukana igihembo cya mbere mu marushanwa y’ubumenyi mu matsinda.

Mu rwego rwo gukora, amatsinda ashinzwe gucunga ubuziranenge akurikirana ubuziranenge n'umutekano w'ibikoresho fatizo n'ibicuruzwa byarangiye. Bakora kandi ibikorwa byo kugenzura ubuziranenge buri gihe mu gikorwa cyo gukora no kugenzura ubuziranenge bw'ibicuruzwa kugira ngo barebe ko ibicuruzwa byarangiye bivuye ku bacuruzi bacu byujuje ibisabwa n'ibinyabutabire mbere yo kubigeza ku bakiriya. Byongeye kandi, Xtep ikora isuzuma rya buri kwezi ry'icyitegererezo ku bacuruzi bayo bo mu cyiciro cya 1 n'icya 2. Ibikoresho fatizo, kole, n'ibicuruzwa byarangiye byoherezwa muri laboratwari zemewe n'amategeko y'igihugu buri gihembwe, bakareba ko ibicuruzwa bya nyuma bihuye n'amahame y'igihugu n'amabwiriza y'ubuziranenge n'umutekano w'ibicuruzwa.

Kugira ngo kunoze ireme ry'ibicuruzwa, itsinda ryashyizeho uruziga rwihariye rwo kugenzura ubuziranenge bw'ibicuruzwa nk'amakoti n'inkweto, bituma habaho kunoza ubuziranenge ku byiciro by'ibicuruzwa runaka. Itsinda kandi rikora isesengura ry'ibicuruzwa rihanganye kugira ngo rirusheho kunoza amahame y'ibicuruzwa n'uburyo bwo kubigerageza mu gihe riteza imbere ubuziranenge bw'ibicuruzwa n'uburyo bwo kubyitwaramo neza.

Inyigo y'urubanza

Mu 2023, twateguye Inkambi y'Amahugurwa y'Abayobozi b'Ubuziranenge bwa ISO9001, aho abitabiriye bose uko ari 51 batsinze isuzumabumenyi bahabwa "Ubuziranenge bw'Uburyo - Icyemezo cy'Umugenzuzi wa QMS w'Imbere".

Iri tsinda kandi rishyira mu bikorwa ingamba zikomeye zo kugenzura ubuziranenge ku bicuruzwa bikorerwa hanze, kandi inama za buri kwezi zo gusuzuma ubuziranenge zikorwa kugira ngo harebwe imicungire ikwiye y’ubuziranenge. Dukomeza kunoza ubushobozi bw’abakozi bacu mu gucunga ubuziranenge bw’ibicuruzwa, kandi dushyigikira abakozi bacu kwitabira amahugurwa nko guhugura ku bipimo byo kurwanya ifumbire na Micropak no guhugura ku buryo bwo gupima na SATRA. Mu 2023, kugira ngo kunoze ubuziranenge bw’ibicuruzwa n’uburyo bwo kubitunganya, K·SWISS na Palladium bashyizeho imashini zicapa ecran zikoresha ikoranabuhanga, imashini za laser, imashini zikoresha ikoranabuhanga zikoresha ikoranabuhanga, imashini zidoda zikoresha ikoranabuhanga, icapiro rya digitale, n’ibindi bikoresho n’ikoranabuhanga, mu gihe banashyira mu bikorwa umurongo w’itumanaho ufunganye kandi urinda ibidukikije.

Kugira ngo dukomeze kumenya ibitekerezo by'abakiriya bacu, ishami ryacu rishinzwe kugurisha riganira buri cyumweru n'ishami ryacu rishinzwe gucunga imiyoboro y'ibicuruzwa, kandi itsinda ryacu rishinzwe gucunga ubuziranenge rizasura amaduka kugira ngo risobanukirwe uko isoko rihagaze n'ibyo abakiriya bakeneye.

Dufasha abatanga serivisi zacu kubaka ubushobozi bwo kugenzura ubuziranenge n'imicungire kugira ngo duteze imbere ireme ry'ibicuruzwa by'Itsinda muri rusange. Twatanze amahugurwa ku gupima ubumenyi no kongera ubumenyi bw'umwuga ku batanga serivisi zo hanze z'amakoperative n'abakozi ba laboratwari, hagakurikiraho isuzuma n'impamyabumenyi. Ibi byafashije kunoza uburyo bwo gucunga ubuziranenge bw'abatanga serivisi zacu, kandi mu mpera za 2023, laboratwari 33 z'abatanga serivisi zari zimaze kwemezwa, zirimo imyenda, icapiro, ibikoresho, n'ibindi bikoresho.

Twatanze amahugurwa ku batanga serivisi zo mu cyiciro cya mbere n’icya kabiri mu rwego rwo guteza imbere igenzura ry’ubwiza bw’uruhererekane rw’ibicuruzwa, kunoza amahame ngenderwaho y’ibicuruzwa, no gushyigikira iterambere ry’uruhererekane rw’ibicuruzwa. Byongeye kandi, twateguye amahugurwa 17 ku mahame ngenderwaho y’ubuziranenge bw’imyenda, duhuza abahagarariye abatanga serivisi bo mu cyiciro cya mbere n’abo hanze bagera kuri 280.

Muri Xtep, dukoresha uburyo bwo gushyira imbere abaguzi, tugakora ibishoboka byose kugira ngo dushobore kuvugana n'abakiriya bacu mu buryo bwumvikana kugira ngo tubashe guhaza ibyifuzo byabo. Dukemura ibibazo mu buryo bunoze dushyiraho igihe cyo kubikemura, dukurikirana intambwe bigezeho, kandi tugashaka ibisubizo bihuriweho n'abo duhuje kugira ngo twongere kunyurwa kw'abakiriya.

Twashyizeho amabwiriza yo kwimura ibicuruzwa no ku bibazo by’ubuziranenge. Mu gihe habayeho kwimura ibintu bikomeye, Ikigo cyacu gishinzwe gucunga ubuziranenge gikora iperereza ryimbitse, kigatanga raporo ku bayobozi bakuru, kandi hagafatwa ingamba zo kubikosora kugira ngo hirindwe ko byabaho mu gihe kizaza. Mu 2023, nta bintu bikomeye twasubije bitewe n’ibibazo by’ubuzima cyangwa umutekano. Turizeza abakiriya gusana, gusimbuza, cyangwa kugarura ibicuruzwa byo mu gace byagurishijwemo, kandi ikirango cya Xtep cyashyizeho gahunda ikomeye yo kugarura ibicuruzwa, hamwe na Politiki yacu irambuye yo kugarura no guhanahana ibicuruzwa yemerera kwakira ibicuruzwa byashaje nta mananiza.

"Umurongo wacu wa 400 Hotline" ni wo wa mbere ugenewe abantu bose bagana ibirego byabo. Ibirego birandikwa, bigasuzumwa, kandi akenshi bigasubizwa mu minsi 2 y'akazi, hagashyirwaho uburyo bwihariye bwo gukemura ibibazo bitandukanye. Umubare w'ibirego byakiriwe binyuze muri "Umurongo wa 400 Hotline" mu 2023 wari 4,7556. Dukora kandi buri kwezi kugira ngo tumenye uko abakiriya banyuzwe no gusaba ibitekerezo ku bakoresha "Umurongo wa 400 Hotline". Muri 2023, twageze ku gipimo cyo kunyurwa cya 92.88%, kiri hejuru y'intego ya mbere ya 90%.

⁶ Habayeho ukwiyongera kugaragara mu mubare w’ibirego by’abakiriya, ahanini bitewe n’ubwiyongere bw’ibicuruzwa byagurishijwe muri uyu mwaka. Ariko, igipimo cy’ibirego ugereranyije n’ibibazo byose cyaragabanutse ugereranyije n’umwaka wa 2022.