Ulawulo lwekhonkco lonikezo

Iqela lizimisele ukwandisa imizamo yethu yokuzinza kwikhonkco lokubonelela ngeenkonzo ngokubanzi. Sisebenzisa impembelelo yethu njengophawu lwezemidlalo oluphambili olunenethiwekhi enkulu yokusasaza kwaye sisebenzisa amandla ethu okuthenga ukukhuthaza iindlela zoshishino ezizinzileyo zababoneleli. Ngokudibanisa iikhrayitheriya ezinxulumene ne-ESG kuvavanyo lweQela lwababoneleli abanokubakho nabakhoyo, siqinisekisa ukuba amaqabane ekhonkco lokubonelela ngeenkonzo ayahlangabezana neemfuno zethu zokuzinza. Nceda ujonge iNcwadi yethu yoLawulo loXanduva loLuntu lweNkampani engezantsi ukuze ufumane iinkcukacha ezithe vetshe.

Ukuze kujongwane neenkxalabo zabathathi-nxaxheba malunga nomgangatho kunye nokhuseleko lwemveliso, iQela lisebenzisa amanyathelo ahlukeneyo okulawula umgangatho wemveliso, kuquka ukujonga rhoqo kunye nokuvavanya ukusebenza kwababoneleli. La manyathelo ahlukeneyo aqinisekisa ukuba iimveliso ezihambelanayo nezisemgangathweni ophezulu zenziwa kwaye anciphisa umngcipheko wokubizwa kwakhona okukhulu.

Njengophawu lwezemidlalo oluphambili, sizinikele ekwandiseni imizamo yethu yokuzinza kulo lonke uthotho lwethu lokubonelela ngeenkonzo. Sisebenzisa ubunkokeli bethu kwimarike kunye namandla ethu okuthenga, sikhuthaza ababoneleli ukuba bamkele iindlela ezizinzileyo. Ukuqinisekisa ukuba ababoneleli bahambelana neemfuno zethu zokuzinza, sidibanise iikhrayitheriya ze-ESG kuvavanyo lwethu lwababoneleli abanokubakho kunye nabakhoyo.

NgoMeyi ka-2023, iQela lihlaziye iNcwadi yalo yoLawulo loXanduva loLuntu lwabaThengisi ngokuhambelana neSikhokelo se-China CSR Due Diligence kunye neemfuno ezifanelekileyo zoshishino ukuze kufezekiswe ngcono uzinzo kunye namaqabane alo abalulekileyo kwezoshishino. Le Ncwadi ngoku iyafumaneka kwiwebhusayithi ye-Xtep.

Imveliso yethu ixhomekeke kakhulu kwizixhobo ezibonelelwa ngababoneleli bethu, apho sifumana khona uninzi lwezixhobo zethu zemveliso. Ukusukela ngo-2023, ama-69% ezihlangu zethu kunye nama-89% emveliso yethu yempahla zazithunyelwe ngaphandle. Eli qela lisebenzisana nababoneleli abangama-573 kwihlabathi liphela, abangama-569 baseTshayina kwaye abane baphesheya kwezilwandle.

Sihlela ababoneleli bethu ngokwamanqanaba ahlukeneyo ukuze siqonde ngcono isiseko sethu sokubonelela. Ukuqinisa ulawulo lomngcipheko kulo lonke uthotho lwethu lokubonelela, siphucule iinkcazo zohlulo lwababoneleli kulo nyaka ngokwandisa ububanzi beTier 2 kunye nokubandakanya ababoneleli bezinto eziluhlaza njengeTier 3. Ukusukela ekupheleni konyaka, sinababoneleli abali-150 beTier 1 kunye nababoneleli abangama-423 beTier 2. Ukuya phambili, ukuphucula ukubandakanyeka nababoneleli beTier 3 kusaqhubeka nokuba yinto ephambili njengoko sifuna ukuphucula imisebenzi ezinzileyo.

Inethiwekhi yethu yecandelo lokubonelela ngeenkonzo ibandakanya iingozi ezahlukeneyo zokusingqongileyo nezentlalo, kwaye senza iinkqubo zokuthenga ezibanzi, ezifanelekileyo nezicacileyo ukunciphisa ezo ngozi. IZiko loLawulo lwabaNiki kunye namaqela azinikeleyo avela kwiimpawu ezahlukeneyo basebenzisana ngokusondeleyo nabanikezeli beenkonzo ukuqinisekisa ukusebenza okuphezulu. Sikhuthaza bonke abanikezeli beenkonzo, amaqabane oshishino, kunye namaqabane ukuba bagcine imigangatho kwimikhwa yeshishini yokusingqongileyo, yentlalo, kunye neyokuziphatha ehambelana neemfuno zeQela. Zonke ezi mfuno ziboniswe kwiKhowudi yethu yokuZiphatha kwabaNiki kunye neNcwadi yoLawulo lwabaNiki, kwaye silindele ukuba amaqabane ethu azithobele kuyo yonke intsebenziswano yethu.

Sivavanya ngokungqongqo bonke ababoneleli abanokubakho ngokuhlolwa kweziqinisekiso zokuqala kunye nokuthobela imithetho okwenziwa yiZiko loLawulo lwabaNiki (i-SMC), kwaye ababoneleli abaphumeleleyo kolu vavanyo lokuqala baya kuphononongwa kwindawo yokusebenza ngabasebenzi abafanelekileyo njengabahloli bangaphakathi abavela kumasebe ethu ophuhliso lwekhonkco lokubonelela, ulawulo lomgangatho, kunye nemisebenzi. Olu hlolo lwendawo yokusebenza lusebenza kubaboneleli kuquka abo babonelela ngezinto zokwenza izihlangu kunye neempahla, izinto ezincedisayo kunye nezokupakisha, imveliso yeempahla ezigqityiweyo, imveliso yeempahla ezigqityiweyo. Iimfuno ezifanelekileyo zixelelwe ababoneleli ngeKhowudi yethu yoKuziphatha yabaNiki.

Ngowama-2023, saphakamisa iimfuno zethu zohlolo lwemfanelo yoluntu kwinqanaba lokwamkelwa kwababoneleli ukuze sihlole ababoneleli abangaphumeleliyo ukuhlangabezana neemfuno zethu zemfanelo yoluntu. Kulo nyaka, sazisa ababoneleli abatsha abangama-32 abasemthethweni nabexeshana kwinethiwekhi yethu, saza sala ukwamkelwa kwababoneleli ababini ngenxa yenkxalabo yokusebenza kokhuseleko. Ababoneleli baceliwe ukuba bajongane ngokufanelekileyo kwaye balungise iingozi zokhuseleko ezichongiweyo kwiinkqubo ezongezelelweyo zokwamkelwa kwababoneleli.

Kwababoneleli bamanye amazwe, siqesha ababoneleli beenkonzo zangaphandle ukuba benze uphicotho-zincwadi lwababoneleli oluquka imiba efana nokusebenza ngokunyanzelwa, impilo nokhuseleko, umsebenzi wabantwana, imivuzo kunye neenzuzo, iiyure zokusebenza, ucalucalulo, ukhuseleko lokusingqongileyo kunye nokulwa nobugrogrisi.

Ababoneleli abakhoyo bavavanywa ngokuhlolwa kwamaxwebhu, ukuhlolwa kwendawo, kunye nodliwanondlebe lwabasebenzi. Phakathi kuka-Okthobha noDisemba ka-2023, uphawu lwe-Xtep core luqhube uvavanyo lonyaka kubo bonke ababoneleli abakhulu beempahla kunye neemveliso ezigqityiweyo, lugubungela ngaphezulu kwe-90% yababoneleli bethu abaphambili be-Tier 1. Uhlolo lwe-Tier 2 kubaboneleli bezinto eziphathekayo luza kuqala ngo-2024.

Ababoneleli abangama-47 beTier 1 bophawu oluphambili lweXtep bahlolwe, kuquka abo bavelisa iimpahla, izihlangu, kunye nezinto ezithungiweyo. Ama-34% ababoneleli abavavanyiweyo badlule kwiimfuno zethu, ngelixa ama-42% efezekisa iikhrayitheriya kwaye ama-23% enze ngaphantsi kokulindelekileyo kwethu. Ukwanda kwababoneleli abangafezekisanga ulindelo lwethu bekubangelwa ikakhulu kukuphuculwa kwemigangatho yethu yovavanyo, kwaye phakathi kwaba bathengisi abathathu kubo bamiswa emva kovavanyo olongezelelweyo. Ababoneleli abaseleyo abangazange bafezekise ulindelo lwethu bacelwe ukuba baqalise ukulungisa ngaphambi kokuphela kukaJuni 2024.

Kwiimpawu ezintsha, senza uhlolo lonyaka lwabantu besithathu kwiimveliso zezihlangu, sigxile kumalungelo oluntu kunye nokulwa nobugrogrisi. Sivelisa ingxelo yovavanyo rhoqo ngonyaka. Nakuphi na ukungathobeli okuchongiweyo kuya kwaziswa ababoneleli ngokulungiswa okulindelweyo kwixesha elithile. Uhlolo lwesibini luya kwenziwa ukuqinisekisa ukusebenza kakuhle kwamanyathelo okulungisa, kwaye ababoneleli abangakwaziyo ukuhlangabezana neemfuno kunye nemigangatho yeshishini leQela banokupheliswa. Ngo-2023, bonke ababoneleli beempawu ezintsha baphumelele uvavanyo.

Iikhrayitheriya zokulinganisa nokusebenzisa iziphumo zovavanyo loxanduva loluntu lwababoneleli zishwankathelwe ngolu hlobo lulandelayo:

Ukuxhasa ababoneleli ekuhlangabezaneni nolindelo lweQela malunga nokusebenza kwendalo nentlalo, sihlala sisebenzisana nababoneleli bethu ukuze siqonde imida yabo kwaye sibaxhobise ngezakhono nolwazi olufunekayo ukuze kusebenze ngcono i-ESG. Ezi ntsebenziswano zikwavumela ukuchonga nokunciphisa iingozi ezinokubakho kwindalo nentlalo kwikhonkco lokubonelela.

Kulo nyaka, siqhube uqeqesho lwe-ESG kubameli abavela kubaboneleli bezihlangu neempahla bophawu lwethu oluphambili. Inani lilonke labameli bababoneleli abangama-45 liye laya kwezi seshoni, apho sigxininise khona ulindelo lwethu kwizenzo zentlalo nezokusingqongileyo kwaye sakhuthaza ulwazi lwababoneleli malunga nokuzinza kwekhonkco lokubonelela.

Ukongeza, siqeshe iingcali zangaphandle ukuba zilungiselele uqeqesho oluqhelekileyo kwimicimbi ye-ESG kubaboneleli bethu baphesheya. Ngaphezu koko, sinikezele ngoqeqesho oludibeneyo kwimigaqo-nkqubo yokulwa norhwaphilizo kubasebenzi abatsha beebhrendi zethu ezintsha. Iziphumo zazo zonke ezi seshoni zoqeqesho zibonwe zanelisa.

Ukuqinisekiswa komgangatho kubalulekile kwiinkqubo zethu zemveliso. Iimveliso zethu zivavanywa ngokungqongqo kulawulo lomgangatho, nto leyo enceda ekuqinisekiseni ukuba zizinto ezihlangabezana neemfuno zomgangatho weQela kuphela ezithengiswa kubathengi bethu. Amaqela ethu olawulo lomgangatho anoxanduva lweenkqubo zolawulo lomgangatho, ezibandakanya uvavanyo lweesampulu kunye nokuhlolwa ukuphucula ulawulo lomgangatho womthengisi.

Sinenkqubo yolawulo lomgangatho eqinisekisiweyo yi-ISO9001 ukuqinisekisa umgangatho wemveliso yethu ngenkqubo yemveliso esemgangathweni. Kwinqanaba le-R&D, iqela lethu lemigangatho lenza uvavanyo olucokisekileyo kunye nokuqinisekiswa kweemveliso kunye nezixhobo ukuphuhlisa imigangatho efanelekileyo yokuveliswa ngobuninzi. Kulo nyaka, sikwaphumeze iinkcukacha ezintsha zolawulo lwemisebenzi yokubeka kunye nokugcina iibhokisi zeempahla. Ngo-2023, iQela leMigangatho lenze kwaye lahlaziya imigangatho yomgangatho weempahla engama-22 (kubandakanya iifayile zemigangatho yeshishini ezili-14 kunye nemigangatho yolawulo lwangaphakathi esi-8) kwaye lathatha inxaxheba ekubhaleni imigangatho yempahla yesizwe esi-6 kunye nokuhlaziya imigangatho yesizwe engama-39, yonke ijolise ekuphuculeni inkqubo yolawulo lomgangatho.

NgoSeptemba ka-2023, i-Xtep yaququzelela iseshoni yengxoxo yokuphucula uvavanyo lwe-physicochemical lwezinto ze-mesh ezisetyenziswa kwizihlangu, kunye nokuthatha inxaxheba kwababoneleli be-mesh, iingcali, abanini beenkonzo, kunye nabameli abavela kwiifektri zemveliso ezigqityiweyo. Ingxoxo igxile kwiimfuno ezithile zokusetyenziswa kwezinto ezintsha. I-Xtep igxininise imfuneko yovavanyo olupheleleyo kunye nokunciphisa iingozi ezinokubakho ngexesha lesigaba sokuqala soyilo lophuhliso, kunye nemfuneko yokuphucula ekukhetheni izinto eziluhlaza kunye nemisebenzi yenkqubo, ngokubambelela ngokungqongqo kwiindlela ezimiselweyo.

Kulo nyaka, iXtep ifumene ukuqatshelwa komgangatho wemveliso kwimibutho eyahlukeneyo:

• UMlawuli weZiko loLawulo loMgangatho leXtep unikwe i-“Advanced Individual in Standardisation Work,” nto leyo ephucula amandla eXtep okuthetha ngemigangatho yemizi-mveliso yelaphu kunye nempahla kwaye iphucula udumo lophawu.
• IZiko loVavanyo lweeMpahla leXtep lithathe inxaxheba kukhuphiswano lwezakhono zovavanyo lwe-“Fibre Inspection Cup” oluququzelelwe yiFujian Fibre Inspection Bureau. Iinjineli zovavanyo ezintlanu zithathe inxaxheba zaza zaphumelela ibhaso lokuqala kukhuphiswano lolwazi lweqela.

Kwinqanaba lemveliso, amaqela olawulo lomgangatho ajonga umgangatho kunye nokhuseleko lwezinto ezikrwada kunye neemveliso ezigqityiweyo. Akwaqhuba imisebenzi yokulawula umgangatho rhoqo kwinkqubo yemveliso kwaye aqhuba uhlolo olungqongqo lomgangatho wemveliso ukuqinisekisa ukuba iimveliso ezigqityiweyo ezivela kubaboneleli bethu ziyadlula kwimigangatho yomzimba neyekhemikhali ngaphambi kokuba zisiwe kubathengi. Ukongeza, i-Xtep iqhuba uvavanyo lwesampulu yenyanga nganye kubaboneleli bayo beTier 1 kunye neTier 2. Izinto ezikrwada, izincamathelisi, kunye neemveliso ezigqityiweyo zithunyelwa kwiilabhoratri zomntu wesithathu eziqinisekisiweyo kuzwelonke rhoqo ngekota, ukuqinisekisa ukuba iimveliso zokugqibela ziyahambelana nemigangatho yesizwe kunye nemigaqo yomgangatho wemveliso kunye nokhuseleko.

Ukuphucula umgangatho wemveliso, iQela liseke isangqa esikhethekileyo sokulawula umgangatho wezinto ezifana neejakethi ezisezantsi kunye nezihlangu, okuvumela ukuphuculwa komgangatho okuzinzileyo kwiindidi ezithile zemveliso. Iqela likwaqhuba uhlalutyo lwemveliso olukhuphisanayo ukuze kuphuculwe imigangatho yemveliso kunye nendlela yokuvavanya ngelixa likhuthaza umgangatho wemveliso kunye nentuthuzelo.

Into yokuphonononga

Ngowama-2023, saququzelela iNkampu yoQeqesho lwaBaphathi beNkqubo yoMgangatho ye-ISO9001, apho bonke abathathi-nxaxheba abangama-51 baphumelele uvavanyo baza banikwa “iiNkqubo zoLawulo loMgangatho — iSatifikethi soMphicothi weQMS sangaphakathi”.

Eli qela likwaqinisekisa iinkqubo ezingqongqo zokulawula umgangatho kwiimveliso ezithunyelwa ngaphandle, kwaye iintlanganiso zokuhlolwa komgangatho zenyanga ziyaqhutywa ukuqinisekisa ulawulo olufanelekileyo lomgangatho. Sihlala siphucula izakhono zabasebenzi bethu kulawulo lomgangatho wemveliso, kwaye sixhasa abasebenzi bethu ukuba bathathe inxaxheba kuqeqesho olufana noqeqesho lokulinganisa isikhunta oluvela kwiMicropak kunye noqeqesho lweenkqubo zokuvavanya oluvela kwi-SATRA. Ngo-2023, ukuphucula umgangatho wemveliso kunye neenkqubo zokuvelisa, i-K·SWISS kunye nePalladium zazisa oomatshini bokuprinta isikrini abazenzekelayo, oomatshini be-laser, oomatshini bokuchwetheza ngokuzenzekelayo abakwikhompyutha abakumgangatho ophezulu, oomatshini bokuthunga abakwikhompyutha, ukuprinta kwedijithali, kunye nezinye izixhobo kunye nobuchwepheshe, ngelixa zikwasebenzisa umgca wokuhlanganisa ovalekileyo ngokupheleleyo onobuhlobo nokusingqongileyo.

Ukuze sihlale sinolwazi ngempendulo yabathengi bethu, isebe lethu lezentengiso lixoxa rhoqo ngeveki namasebe ethu olawulo lweenkonzo kwaye iqela lethu lolawulo lomgangatho liza kutyelela iivenkile ezibonakalayo ukuze liqonde iindlela zemarike kunye neemfuno zabathengi.

Sinceda ababoneleli bethu ngokuzimisela ekwakheni ulawulo lomgangatho kunye namandla olawulo ukuze kukhuthazwe umgangatho wemveliso yeQela iyonke. Sibonelele ngoqeqesho lokuvavanya ulwazi kunye nokuphucula izakhono zobungcali kubaboneleli bangaphandle bentsebenziswano kunye nabasebenzi belebhu, kulandele uvavanyo kunye neziqinisekiso. Oku kuncede ekuphuculeni iinkqubo zolawulo lomgangatho wababoneleli bethu kwaye ekupheleni kuka-2023, iilebhu ezingama-33 zababoneleli beziqinisekisiwe, zigubungela ababoneleli ngeempahla, abashicileli, izixhobo kunye nezixhobo.

Sinikezele ngoqeqesho lwesatifikethi se-FQC/IQC kubaboneleli beTier 1 kunye neTier 2 ukukhuthaza ukuzilawula kumgangatho wekhonkco lokubonelela ngempahla, ukuphucula imigangatho yemveliso, kunye nokuxhasa ukukhula kwekhonkco lokubonelela ngempahla okunenzuzo. Ukongeza, silungiselele iiseshoni zoqeqesho ezili-17 malunga nemigangatho yomgangatho wempahla, sibandakanya abameli babathengisi bangaphakathi nabangaphandle abangama-280.

Apha kwi-Xtep, sisebenzisa indlela yokukhetha abathengi kuqala, siqinisekisa unxibelelwano oluvulekileyo nabathengi bethu ukuze bahlangabezane neemfuno zabo. Sijongana nezikhalazo ngokucwangcisiweyo ngokubeka amaxesha okusombulula iingxaki, sijonge inkqubela phambili, kwaye sisebenzele izisombululo ezivumelanayo ukuze someleze ulwaneliseko lwabathengi.

Simisele imigaqo yokubuyiselwa kwemveliso kunye nemiba yomgangatho. Kwimeko yokubuyiselwa kwemveliso okukhulu, iZiko lethu loLawulo loMgangatho lenza uphando olucokisekileyo, libike iziphumo kubaphathi abaphezulu, kwaye kuthathwa amanyathelo okulungisa ukuthintela ukwenzeka kweziganeko ezizayo. Ngo-2023, asizange sibuyiselwe kwemveliso okukhulu ngenxa yeengxaki zempilo okanye zokhuseleko. Siqinisekisa abathengi ngokulungiswa, ukutshintshwa, okanye ukubuyiselwa kwentengiso yeemveliso zasekuhlaleni, kwaye uphawu oluphambili lwe-Xtep luqalise inkqubo eqinileyo yokubuyiselwa kwemveliso, kunye noMgaqo-nkqubo wethu opheleleyo woKubuyiselwa nokuTshintshiselana uvumela ukwamkelwa okungenamda kweemveliso ezigugileyo.

I-"400 Hotline" yethu ezinikeleyo yindawo yokuqala yokunxibelelana nezikhalazo zabathengi. Izikhalazo ziyarekhodwa, ziqinisekiswe, kwaye zihlala ziphendulwa kwiintsuku ezimbini zokusebenza, kunye nezixhobo ezithile ezigciniweyo ukujongana namatyala athile anzima ngokwendalo. Inani lezikhalazo ezifunyenweyo nge-"400 Hotline" ngo-2023 yayiyi-4,7556. Sikwaqhuba umnxeba wenyanga ukuvavanya ulwaneliseko lwabathengi kunye nokumema impendulo kubo bonke abasebenzisi be-"400 Hotline". Ngo-2023, sifikelele kwizinga lolwaneliseko le-92.88%, elingaphezulu kwenjongo yokuqala ye-90%.

⁶ Kubekho ukwanda okuphawulekayo kwinani lezikhalazo zabathengi, ikakhulu okubangelwa kukwanda kokuthengiswa kweemveliso kulo nyaka. Nangona kunjalo, umlinganiselo wezikhalazo xa kuthelekiswa nemibuzo iyonke uhlile xa kuthelekiswa nowama-2022.