Kev Tswj Xyuas Kev Muab Khoom

Pawg Neeg tau txiav txim siab los nthuav peb cov kev siv zog kom ruaj khov mus rau cov saw hlau dav dua. Peb siv peb lub hwj chim ua lub npe nrov ua kis las nrog lub network faib khoom dav dav thiab siv peb lub hwj chim yuav khoom los txhawb cov neeg muab khoom txoj kev lag luam kom ruaj khov. Los ntawm kev koom ua ke cov qauv ESG rau hauv Pawg Neeg qhov kev ntsuam xyuas ntawm cov neeg muab khoom muaj peev xwm thiab cov neeg muab khoom uas twb muaj lawm, peb xyuas kom meej tias cov neeg koom tes hauv cov saw hlau ua tiav peb cov kev cai kom ruaj khov. Thov saib peb Phau Ntawv Qhia Txog Kev Tswj Xyuas Lub Luag Haujlwm Hauv Zej Zog ntawm Cov Neeg Muab Khoom hauv qab no kom paub meej ntxiv.

Txhawm rau daws cov neeg koom tes txhawj xeeb txog qhov zoo thiab kev nyab xeeb ntawm cov khoom, Pawg Neeg siv ntau yam kev ntsuas tswj xyuas cov khoom zoo, suav nrog kev saib xyuas thiab kev soj ntsuam cov neeg muab khoom ua tau zoo tas li. Cov kev pib sib txawv ua kom ntseeg tau tias cov khoom lag luam zoo thiab ruaj khov raug tsim tawm thiab txo qhov kev pheej hmoo ntawm kev rov qab hu ntau.

Ua ib lub hom lag luam kis las ua lag luam, peb mob siab rau kev nthuav dav peb cov kev siv zog ua kom ruaj khov thoob plaws peb cov khoom xa tuaj. Siv peb txoj kev ua thawj coj hauv kev ua lag luam thiab lub hwj chim yuav khoom, peb txhawb kom cov neeg muag khoom txais yuav cov kev coj ua kom ruaj khov. Txhawm rau kom ntseeg tau tias cov neeg muag khoom ua raws li peb cov kev cai ruaj khov, peb tau koom ua ke ESG cov qauv rau hauv peb cov kev ntsuam xyuas cov neeg muag khoom rau cov neeg yuav khoom yav tom ntej thiab cov neeg muag khoom tam sim no.

Thaum lub Tsib Hlis 2023, Pawg tau hloov kho nws Phau Ntawv Qhia Txog Kev Tswj Xyuas Lub Luag Haujlwm Hauv Zej Zog ntawm Cov Neeg Muab Khoom raws li Cov Lus Qhia Txog Kev Ua Haujlwm ntawm Tuam Tshoj CSR thiab cov kev cai ntawm kev lag luam kom ua tiav kev ruaj khov nrog nws cov neeg koom tes ua lag luam tseem ceeb. Phau Ntawv Qhia tam sim no muaj nyob rau hauv lub vev xaib Xtep.

Peb cov khoom tsim tawm vam khom cov ntaub ntawv uas peb cov neeg muab khoom muab, uas peb tau txais feem ntau ntawm peb cov khoom. Txij li xyoo 2023, 69% ntawm peb cov khau thiab 89% ntawm peb cov khaub ncaws tsim tawm tau raug xa mus rau lwm lub tuam txhab. Pawg neeg koom tes nrog 573 tus neeg muab khoom thoob ntiaj teb, nrog rau 569 hauv Mainland Tuam Tshoj thiab 4 txawv teb chaws.

Peb faib peb cov neeg muab khoom ua ntau theem sib txawv kom nkag siab zoo dua txog peb lub hauv paus khoom. Txhawm rau kom muaj zog tswj kev pheej hmoo thoob plaws peb cov saw hlau muab khoom, peb tau ua kom zoo dua cov lus txhais ntawm kev faib cov neeg muab khoom xyoo no los ntawm kev nthuav dav Tier 2 thiab suav nrog cov neeg muab khoom siv raw li Tier 3. Txij li thaum kawg ntawm lub xyoo, peb muaj 150 Tier 1 cov neeg muab khoom thiab 423 Tier 2 cov neeg muab khoom. Mus tom ntej, kev txhim kho kev koom tes nrog cov neeg muab khoom Tier 3 tseem yog qhov tseem ceeb thaum peb nrhiav kev ua haujlwm kom ruaj khov.

Peb lub network saw hlau muaj ntau yam kev pheej hmoo ib puag ncig thiab kev sib raug zoo, thiab peb ua cov txheej txheem kev yuav khoom kom tiav, ncaj ncees thiab pob tshab kom txo qis cov kev pheej hmoo no. Lub Chaw Tswj Xyuas Tus Neeg Muab Khoom thiab cov pab pawg mob siab rau los ntawm ntau hom lag luam ua haujlwm ze nrog cov neeg muab khoom kom ntseeg tau tias muaj kev ua tau zoo. Peb txhawb kom txhua tus neeg muab khoom, cov neeg koom tes ua lag luam, thiab cov neeg koom tes ua raws li cov qauv ntawm kev ua lag luam ib puag ncig, kev sib raug zoo, thiab kev coj ncaj ncees uas sib haum nrog Pawg Cov Kev Cai. Tag nrho cov kev cai no tau qhia nyob rau hauv peb Cov Cai ntawm Tus Neeg Muab Khoom thiab Phau Ntawv Qhia Kev Tswj Xyuas Tus Neeg Muab Khoom, thiab peb xav kom peb cov neeg koom tes ua raws li lawv thoob plaws peb txoj kev koom tes.

Peb nruj me ntsis tshuaj xyuas txhua tus neeg muag khoom los ntawm kev tshuaj xyuas thawj zaug thiab kev ua raws li txoj cai uas tau ua los ntawm Chaw Tswj Xyuas Khoom Siv (SMC), thiab cov neeg muag khoom uas dhau qhov kev tshuaj xyuas thawj zaug no yuav raug tshuaj xyuas ntawm qhov chaw ua los ntawm cov neeg ua haujlwm tsim nyog ua cov neeg tshuaj xyuas sab hauv los ntawm peb cov chaw tsim khoom, kev tswj xyuas zoo, thiab cov chaw ua haujlwm. Qhov kev tshuaj xyuas ntawm qhov chaw no siv tau rau cov neeg muag khoom suav nrog cov neeg muab cov khoom siv raw rau khau thiab khaub ncaws, cov ntaub ntawv pabcuam thiab cov ntaub ntawv ntim khoom, kev tsim khoom tiav, kev tsim khoom ib nrab tiav. Cov kev cai cuam tshuam tau raug xa mus rau cov neeg muag khoom los ntawm peb Cov Cai ntawm Tus Neeg Muag Khoom.

Xyoo 2023, peb tau tsa peb cov kev cai tshuaj xyuas lub luag haujlwm rau zej zog thaum lub sijhawm lees txais cov neeg muag khoom kom tshuaj xyuas cov neeg muag khoom uas ua tsis tau raws li peb cov kev cai rau zej zog. Thaum lub xyoo, peb tau qhia 32 tus neeg muag khoom tshiab thiab ib ntus rau hauv peb lub network, thiab tsis kam lees txais ob tus neeg muag khoom vim muaj kev txhawj xeeb txog kev ua haujlwm nyab xeeb. Cov neeg muag khoom tau raug thov kom daws thiab kho cov kev pheej hmoo kev nyab xeeb uas tau txheeb xyuas rau cov txheej txheem lees txais cov neeg muag khoom ntxiv.

Rau cov neeg muag khoom txawv teb chaws, peb xaiv cov neeg muag khoom sab nraud los ua cov kev tshuaj xyuas cov neeg muag khoom uas suav nrog cov ntsiab lus xws li kev yuam ua haujlwm, kev noj qab haus huv thiab kev nyab xeeb, kev ua haujlwm menyuam yaus, cov nyiaj hli thiab cov txiaj ntsig, sijhawm ua haujlwm, kev ntxub ntxaug, kev tiv thaiv ib puag ncig thiab kev tawm tsam kev ua phem.

Cov neeg muab khoom uas twb muaj lawm kuj raug soj ntsuam los ntawm kev tshuaj xyuas cov ntaub ntawv, kev tshuaj xyuas ntawm qhov chaw, thiab kev xam phaj cov neeg ua haujlwm. Nruab nrab ntawm lub Kaum Hli thiab Lub Kaum Ob Hlis 2023, lub hom lag luam tseem ceeb ntawm Xtep tau ua kev soj ntsuam txhua xyoo rau txhua tus neeg muab khoom loj ntawm cov khaub ncaws thiab cov khoom tiav lawm, suav nrog ntau dua 90% ntawm peb cov neeg muab khoom tseem ceeb Tier 1. Kev tshuaj xyuas rau Tier 2 ntawm cov neeg muab khoom siv yuav pib xyoo 2024.

47 tus neeg muag khoom Tier 1 ntawm Xtep lub hom lag luam tseem ceeb tau raug tshuaj xyuas, suav nrog cov neeg tsim khaub ncaws, khau, thiab cov khoom paj ntaub. 34% ntawm cov neeg muag khoom uas tau soj ntsuam tau ua tiav peb cov kev xav tau, thaum 42% ua tau raws li cov qauv thiab 23% ua tau qis dua peb qhov kev cia siab. Qhov nce ntawm cov neeg muag khoom uas tsis ua tau raws li peb qhov kev cia siab feem ntau yog vim muaj kev txhim kho hauv peb cov qauv kev soj ntsuam, thiab ntawm cov neeg muag khoom no peb ntawm lawv raug ncua tom qab kev soj ntsuam ntxiv. Cov neeg muag khoom seem uas tsis ua tau raws li peb qhov kev cia siab tau raug thov kom siv cov kev kho kom raug ua ntej thaum xaus rau lub Rau Hli 2024.

Rau cov hom lag luam tshiab, peb feem ntau ua kev tshuaj xyuas txhua xyoo los ntawm cov neeg sab nraud rau cov khoom khau, tsom mus rau tib neeg txoj cai thiab kev tawm tsam kev ua phem. Peb tsim ib daim ntawv qhia txog kev ntsuam xyuas txhua xyoo. Txhua yam kev tsis ua raws li txoj cai uas pom tau yuav raug sib txuas lus nrog cov neeg muag khoom nrog kev kho kom raug uas xav tau hauv lub sijhawm teev tseg. Kev tshuaj xyuas zaum ob yuav raug ua kom ntseeg tau tias cov kev ntsuas kho kom raug zoo, thiab cov neeg muag khoom uas tsis tuaj yeem ua tau raws li Pawg Neeg cov kev xav tau thiab cov qauv kev lag luam yuav raug tshem tawm. Xyoo 2023, txhua tus neeg muag khoom ntawm cov hom lag luam tshiab tau dhau qhov kev ntsuam xyuas.

Cov txheej txheem rau kev ntsuas thiab siv cov txiaj ntsig ntawm kev ntsuam xyuas lub luag haujlwm rau zej zog ntawm cov neeg muab khoom tau muab sau ua raws li nram no:

Txhawm rau txhawb cov neeg muag khoom kom ua tau raws li Pawg Neeg xav tau txog kev ua tau zoo ntawm ib puag ncig thiab kev sib raug zoo, peb txuas ntxiv koom tes nrog peb cov neeg muag khoom kom nkag siab txog lawv cov kev txwv thiab muab cov txuj ci thiab kev paub rau lawv kom ua tau zoo dua ESG. Cov kev koom tes no kuj tseem ua rau muaj peev xwm txheeb xyuas thiab txo qis cov kev pheej hmoo ntawm ib puag ncig thiab kev sib raug zoo raws li cov khoom xa tuaj.

Xyoo no, peb tau qhia txog ESG rau cov neeg sawv cev ntawm peb cov khoom lag luam khau thiab khaub ncaws. Tag nrho muaj 45 tus neeg sawv cev ntawm cov neeg muag khoom tau tuaj koom cov kev sib tham no, qhov chaw uas peb tau hais txog peb cov kev cia siab rau kev coj ua hauv zej zog thiab ib puag ncig thiab txhawb kom cov neeg muag khoom paub txog kev ruaj khov ntawm cov khoom xa tuaj.

Tsis tas li ntawd xwb, peb tau ntiav cov kws tshaj lij sab nraud los npaj kev cob qhia tsis tu ncua txog cov teeb meem ESG rau peb cov neeg muag khoom txawv teb chaws. Tsis tas li ntawd xwb, peb tau muab kev cob qhia sib koom ua ke txog cov cai tiv thaiv kev noj nyiaj txiag rau cov neeg ua haujlwm tshiab ntawm peb cov hom lag luam tshiab. Cov txiaj ntsig ntawm tag nrho cov kev cob qhia no tau pom tias txaus siab.

Kev ruaj ntseg zoo yog qhov tseem ceeb rau peb cov txheej txheem tsim khoom. Peb cov khoom raug kuaj xyuas zoo heev, uas pab kom ntseeg tau tias tsuas yog cov khoom uas ua tau raws li Pawg Neeg cov kev cai zoo thiaj li muag rau peb cov neeg siv khoom. Peb cov pab pawg tswj xyuas zoo yog lub luag haujlwm rau cov txheej txheem tswj xyuas zoo, uas suav nrog kev kuaj cov qauv thiab kev tshuaj xyuas kom txhim kho kev tswj xyuas zoo ntawm cov neeg xa khoom.

Peb muaj ib lub tshuab tswj xyuas zoo uas tau ntawv pov thawj ISO9001 los xyuas kom meej tias peb cov khoom tsim tau zoo los ntawm cov txheej txheem tsim khoom raws li tus qauv. Hauv theem R&D, peb pab neeg ua haujlwm qauv ua qhov kev sim thiab kev txheeb xyuas cov khoom thiab cov ntaub ntawv kom zoo los tsim cov qauv uas haum rau kev tsim khoom ntau. Xyoo no, peb kuj tau siv cov lus qhia tshiab rau kev tswj hwm cov thawv khaub ncaws thiab kev ua haujlwm khaws cia. Xyoo 2023, Pab Neeg Qauv tau tsim thiab kho dua 22 daim qauv khaub ncaws zoo (suav nrog 14 daim ntawv thov tus qauv lag luam thiab 8 tus qauv tswj sab hauv) thiab koom nrog kev sau 6 tus qauv khaub ncaws hauv tebchaws thiab kho dua 39 tus qauv hauv tebchaws, txhua yam tsom mus rau kev txhim kho lub tshuab tswj xyuas zoo.

Thaum lub Cuaj Hlis 2023, Xtep tau teeb tsa kev sib tham los txhim kho kev sim tshuaj lom neeg ntawm cov ntaub mesh siv rau hauv khau, nrog kev koom tes los ntawm cov neeg muab khoom mesh, cov kws tshaj lij, cov neeg cog lus, thiab cov neeg sawv cev los ntawm cov chaw tsim khoom tiav. Kev sib tham tau tsom mus rau cov kev cai tshwj xeeb rau kev siv cov ntaub ntawv tshiab. Xtep tau hais txog qhov xav tau kev ntsuam xyuas thiab kev txo qis ntawm cov kev pheej hmoo thaum lub sijhawm tsim qauv thaum ntxov, nrog rau qhov tsim nyog rau kev txhim kho hauv kev xaiv cov khoom siv raw thiab cov txheej txheem ua haujlwm, nrog rau kev ua raws li cov txheej txheem tau teeb tsa.

Xyoo no, Xtep tau txais kev lees paub zoo ntawm cov khoom los ntawm ntau lub koom haum:

• Tus Thawj Coj ntawm Xtep's Quality Management Center tau txais txiaj ntsig "Advanced Individual in Standardisation Work," uas ua rau Xtep muaj hwj chim hais lus zoo dua hauv kev lag luam textile thiab khaub ncaws thiab txhim kho lub koob npe nrov ntawm lub hom.
• Chaw Kuaj Khaub Ncaws ntawm Xtep tau koom nrog kev sib tw txuj ci xeem "Fibre Inspection Cup" uas tau teeb tsa los ntawm Fujian Fibre Inspection Bureau. Tsib tus kws ua haujlwm kuaj tau koom nrog thiab yeej qhov khoom plig thib ib hauv kev sib tw paub pab pawg.

Thaum lub sijhawm tsim khoom, cov pab pawg tswj xyuas zoo saib xyuas qhov zoo thiab kev nyab xeeb ntawm cov khoom siv raw thiab cov khoom tiav lawm. Lawv kuj ua cov haujlwm tswj xyuas zoo tsis tu ncua ntawm cov txheej txheem tsim khoom thiab ua cov kev tshuaj xyuas zoo ntawm cov khoom kom ntseeg tau tias cov khoom tiav lawm los ntawm peb cov neeg muab khoom dhau cov qauv lub cev thiab tshuaj ua ntej xa mus rau cov neeg siv khoom. Tsis tas li ntawd, Xtep ua qhov kev kuaj xyuas txhua hli rau nws cov neeg muab khoom Tier 1 thiab Tier 2. Cov khoom siv raw, cov nplaum, thiab cov khoom tiav lawm raug xa mus rau cov chaw soj nstuam sab nraud uas tau ntawv pov thawj hauv tebchaws txhua peb lub hlis, kom ntseeg tau tias cov khoom kawg sib haum nrog cov qauv hauv tebchaws thiab cov cai tswj hwm zoo thiab kev nyab xeeb ntawm cov khoom.

Txhawm rau txhim kho qhov zoo ntawm cov khoom, Pawg tau tsim ib lub voj voog tswj xyuas zoo tshwj xeeb rau cov khoom xws li cov tsho loj thiab khau, uas ua rau muaj kev txhim kho zoo rau cov khoom tshwj xeeb. Pab neeg kuj tseem ua kev tshuaj xyuas cov khoom sib tw kom zoo dua cov qauv khoom thiab cov txheej txheem sim thaum txhawb nqa qhov zoo thiab kev nplij siab ntawm cov khoom.

Kev tshawb nrhiav txog rooj plaub

Xyoo 2023, peb tau teeb tsa ib qho chaw cob qhia rau tus thawj tswj hwm kev ua haujlwm zoo ISO9001, qhov chaw uas tag nrho 51 tus neeg koom nrog tau dhau qhov kev ntsuam xyuas thiab tau txais daim ntawv pov thawj "Kev Tswj Xyuas Kev Ua Haujlwm Zoo - Daim Ntawv Pov Thawj Sab Hauv ntawm Tus Neeg Tshuaj Xyuas QMS".

Pawg neeg kuj tseem siv cov txheej txheem tswj xyuas zoo rau cov khoom tsim tawm sab nraud, thiab cov rooj sib tham txog kev tshuaj xyuas zoo txhua hli tau ua kom ntseeg tau tias kev tswj hwm zoo. Peb ib txwm txhim kho peb cov neeg ua haujlwm lub peev xwm hauv kev tswj hwm zoo ntawm cov khoom, thiab txhawb nqa peb cov neeg ua haujlwm kom koom nrog kev cob qhia xws li kev cob qhia tiv thaiv pwm los ntawm Micropak thiab kev cob qhia cov txheej txheem kuaj los ntawm SATRA. Xyoo 2023, txhawm rau txhim kho cov khoom zoo thiab cov txheej txheem tsim khoom, K·SWISS thiab Palladium tau qhia txog cov tshuab luam ntawv tsis siv neeg, cov tshuab laser, cov tshuab xaws tsis siv neeg zoo, cov tshuab xaws computer, kev luam ntawv digital, thiab lwm yam khoom siv thiab cov thev naus laus zis, thaum tseem siv cov kab sib dhos uas zoo rau ib puag ncig.

Yuav kom paub txog cov lus taw qhia ntawm peb cov neeg siv khoom, peb lub chaw muag khoom sib tham txhua lub lim tiam nrog peb cov chaw tswj kev xa khoom thiab peb pab neeg tswj xyuas qhov zoo yuav mus xyuas cov khw muag khoom kom nkag siab txog cov qauv kev ua lag luam thiab cov kev xav tau ntawm cov neeg siv khoom.

Peb ua haujlwm pab peb cov neeg muag khoom tsim kev tswj xyuas zoo thiab kev tswj hwm lub peev xwm los txhawb nqa Pawg qhov zoo ntawm cov khoom. Peb tau muab kev cob qhia txog kev sim kev paub thiab kev txhim kho kev txawj ntse rau cov neeg muag khoom koom tes sab nraud thiab cov neeg ua haujlwm hauv chaw kuaj mob, ua raws li kev ntsuam xyuas thiab daim ntawv pov thawj. Qhov no tau pab txhim kho cov txheej txheem tswj xyuas zoo ntawm peb cov neeg muag khoom thiab thaum kawg ntawm xyoo 2023, 33 lub chaw kuaj mob ntawm cov neeg muag khoom tau txais daim ntawv pov thawj, suav nrog cov khaub ncaws, luam ntawv, cov ntaub ntawv, thiab cov khoom siv.

Peb tau qhia txog kev cob qhia txog daim ntawv pov thawj FQC/IQC rau cov neeg muab khoom Tier 1 thiab Tier 2 los txhawb kev tswj tus kheej hauv kev zoo ntawm cov khoom xa tuaj, txhim kho cov qauv khoom, thiab txhawb kev loj hlob ntawm cov khoom xa tuaj. Tsis tas li ntawd xwb, peb tau npaj 17 lub rooj sib tham txog cov qauv zoo ntawm cov khaub ncaws, koom nrog kwv yees li 280 tus neeg sawv cev ntawm cov neeg muab khoom sab hauv thiab sab nraud.

Ntawm Xtep, peb siv txoj kev uas peb xav txog cov neeg siv khoom ua ntej, kom peb sib txuas lus nrog peb cov neeg siv khoom kom tau raws li lawv xav tau. Peb ua haujlwm daws cov lus tsis txaus siab los ntawm kev teem sijhawm daws teeb meem, saib xyuas kev nce qib, thiab ua haujlwm nrhiav kev daws teeb meem uas pom zoo ua ke los txhim kho kev txaus siab ntawm cov neeg siv khoom.

Peb tau tsim cov txheej txheem rau kev rov qab xa khoom thiab cov teeb meem zoo. Yog tias muaj kev rov qab xa khoom tseem ceeb, peb Lub Chaw Tswj Xyuas Kev Zoo yuav tshawb xyuas kom meej, qhia cov ntaub ntawv rau cov thawj coj loj, thiab ua cov kauj ruam kho kom raug kom tiv thaiv kev tshwm sim yav tom ntej. Xyoo 2023, peb tsis muaj kev rov qab xa khoom tseem ceeb vim muaj kev txhawj xeeb txog kev noj qab haus huv lossis kev nyab xeeb. Peb lav rau cov neeg siv khoom tias yuav kho, hloov pauv, lossis xa rov qab cov khoom muag hauv zos, thiab lub hom lag luam Xtep tau siv txoj haujlwm xa khoom rov qab zoo, nrog peb Txoj Cai Rov Qab thiab Hloov Khoom uas ua rau peb lees txais cov khoom qub yam tsis muaj kev txwv.

Peb lub "400 Hotline" yog thawj qhov chaw tiv tauj rau cov neeg siv khoom tsis txaus siab. Cov lus tsis txaus siab raug sau tseg, txheeb xyuas, thiab feem ntau teb rau hauv 2 hnub ua haujlwm, nrog rau cov peev txheej tshwj xeeb tseg rau kev daws cov teeb meem nyuaj. Tus naj npawb ntawm cov lus tsis txaus siab tau txais los ntawm "400 Hotline" hauv xyoo 2023 yog 4,7556. Peb kuj ua kev hu rov qab txhua hli los ntsuas kev txaus siab ntawm cov neeg siv khoom thiab caw cov lus tawm tswv yim los ntawm txhua tus neeg siv "400 Hotline". Hauv xyoo 2023, peb tau txais 92.88% kev txaus siab, uas siab dua lub hom phiaj thawj zaug ntawm 90%.

⁶ Muaj kev nce ntxiv ntawm cov lus tsis txaus siab ntawm cov neeg siv khoom, feem ntau yog los ntawm kev nce ntxiv ntawm kev muag khoom hauv xyoo. Txawm li cas los xij, qhov sib piv ntawm cov lus tsis txaus siab rau tag nrho cov lus nug tau txo qis piv rau xyoo 2022.