Kuphatsa Umjikeleto Wekuphakela

Lelicembu litimisele kwelula imizamo yetfu yekusimama emjikelezweni lomkhulu wekuphakela. Sisebentisa umtselela wetfu njengemkhicito wetemidlalo lohamba embili webungcweti lone-network lenkhulu yekusabalalisa futsi sisebentisa emandla etfu ekutsenga kute sikhutsate imikhuba yebhizinisi lesimeme yebaphakeli. Ngekuhlanganisa indlela lehambisana ne-ESG ekuhloleni kweLicembu kwebaphakeli labangaba khona nalabakhona, sicinisekisa kutsi balingani bekuphakela bagcwalisa tidzingo tetfu tekusimama. Sicela ubheke Imanuwali Yetfu Yekulawula Umsebenti Wetenhlalakahle Yetinkampani Tebaphakeli ngephansi kute utfole leminye imininingwane.

Kulungisa kukhatsateka kwalabatsintsekako mayelana nelizinga lemkhicito kanye nekuphepha, leLicembu licala kusebentisa tindlela letehlukahlukene tekulawula lizinga lemkhicito, lokufaka ekhatsi kugadza njalo kanye nekuhlola kusebenta kwebatsengisi. Letinhlelo letehlukene ticinisekisa kutsi imikhicito lehambisanako, lesezingeni leliphakeme iyakhicitwa futsi kunciphisa bungoti bekubuyiswa kwemikhicito ngesilinganiso lesikhulu.

Njengemkhicito wetemidlalo lohamba embili, sitimisele ekwandziseni imizamo yetfu yekusimama kulo lonkhe luhlelo lwetfu lwekuphakela. Ngekusebentisa buholi betfu bemakethe kanye nemandla ekutsenga, sikhutsata batsengisi kutsi bemukele imikhuba lesimeme. Kucinisekisa kutsi baphakeli bahambisana netidzingo tetfu tekusimama, sihlanganise indlela ye-ESG ekuhloleni kwetfu kwebaphakeli kubo bobabili baphakeli labatawuba khona nalabakhona.

Ngenyanga yeNkhwenkhweti nga-2023, leLicembu livuselele Imanuwali yalo Yekulawula Umsebenti Wetenhlalakahle Yetinkampani Tebaphakeli ngekuhambisana neSicondziso Sekutimisela Lesifanele se-China CSR kanye netidzingo letifanele talemboni kute kuzuzwe kancono kusimama nebalingani balo bebhizinisi lababalulekile. LeManual seyiyatfolakala kuwebhusayithi ye-Xtep.

Umkhicito wetfu uncike kakhulu etintfweni letiniketwa batsengisi betfu, lapho sitsatsa khona tincenye letinyenti temkhicito wetfu. Kusukela nga-2023, 69% weticatfulo tetfu kanye na-89% wekukhicita kwetfu timphahla kwakhishwa ngaphandle. Lelicembu lisebentisana nebatsengisi labangu-573 emhlabeni wonkhe, labange-569 eMainland China kanye na-4 emaveni langesheya kwetilwandle.

Sihlukanisa batsengisi betfu ngetigaba letehlukene kute sivisise kancono sisekelo setfu sekuphakela. Kucinisa kulawulwa kwebungoti kulo lonkhe luhlelo lwetfu lwekuphakela, silungise tincazelo tekuhlukaniswa kwebaphakeli kulomnyaka ngekwandzisa umkhakha we-Tier 2 futsi sifake ekhatsi bahlinzeki bemphahla leluhlata njenge-Tier 3. Kusukela ekupheleni kwemnyaka, sinebaphakeli be-Tier 1 labangu-150 kanye nebaphakeli be-Tier 2 labangu-423. Kuya embili, kwenta ncono kusebentisana nebatsengisi be-Tier 3 kuhlala kuyintfo lebalulekile njengobe sifuna kwenta kahle imisebenti lesimeme.

Inethiwekhi yetfu yekuphakela ifaka ekhatsi bungoti lobehlukahlukene betemvelo netenhlalo, futsi senta tinchubo tekutsenga letiphelele, letilungile naletisobala kute sinciphise bungoti lobunjalo. Sikhungo Sekulawula Baphakeli kanye nemacembu latinikele lavela etimphahleni letehlukene asebenta edvute nebaphakeli kucinisekisa kusebenta lokusezingeni leliphakeme. Sikhutsata bonkhe batsengisi, balingani bebhizinisi, kanye nebalingani kutsi bagcine emazinga etindlela tekusebenta tebhizinisi letiphatselene nemvelo, tenhlalo, kanye nekutiphatsa lokuhambisana netidzingo teLicembu. Tonkhe letidzingo tikhonjisiwe kuKhodi Yekutiphatsa Yebaphakeli betfu kanye neManuwali Yekulawula Baphakeli, futsi silindzele kutsi balingani betfu batilandzele kulo lonkhe kusebentisana kwetfu.

Sihlola ngalokucinile bonkhe baphakeli labangaba khona ngekubuyeketwa kweticu tekucala kanye nekulandzela umtsetfo lokwentiwa Sikhungo Sekulawula Baphakeli (i-SMC), futsi baphakeli labaphumelela kulokuhlolwa kwekucala batawuhlolwa endzaweni leyentiwa tisebenti letifanelekile njengebacwaningi mabhuku bangekhatsi labavela ematiko etfu ekutfutfukisa umjikeleto wekuphakela, kulawula lizinga, kanye nemisebenti. Lokuhlolwa kwendzawo kusebenta kubaphakeli labafaka ekhatsi labo labaniketela ngetintfo letiluhlata teticatfulo netekwembatsa, tintfo tekusita kanye netekupakisha, kukhicita timphahla letiphelile, kukhicita timphahla letiphelile. Tidzingo letifanele setidluliselwe kubaphakeli ngekusebentisa iNchubomgomo Yetfu Yekutiphatsa Yebaphakeli.

Nga-2023, siphakamise tidzingo tetfu tekuhlolwa kwemsebenti wetfu wetenhlalo esigaba sekwemukelwa kwebaphakeli kute sihlole batsengisi labehluleka kuhlangabetana netidzingo tetfu temsebenti wetenhlalo. Kulomnyaka, setfule batsengisi labasha labasemtsetfweni nalabangesikhashana labangu-32 kunethiwekhi yetfu, futsi sala kwemukelwa kwebatsengisi lababili ngenca yekukhatsateka ngekusebenta kwekuphepha. Labaphakeli bacelwa kutsi balungise kahle futsi balungise bungoti bekuphepha lobukhonjiwe kute kube netinchubo letinyenti tekwemukelwa kwebaphakeli.

Kubaphakeli labaphesheya kwetilwandle, sibeka baphakeli bebantfu besitsatfu kutsi bente kucwaninga kwebaphakeli lokufaka ekhatsi tincenye letifana nekusebenta ngekuphocelelwa, temphilo nekuphepha, kusebenta kwebantfwana, imiholo netinzuzo, emahora ekusebenta, kubandlululwa, kuvikelwa kwemvelo kanye nekulwa nebuphekula.

Baphakeli labakhona baphindze futsi bahlolwe ngekubuyeketwa kwemibhalo, kuhlolwa endzaweni, kanye nekucocisana netisebenti. Emkhatsini weMphala neNgongoni 2023, umkhicito lomcoka we-Xtep wente kuhlola kwaminyaka yonkhe kubo bonkhe batsengisi labakhulu betingubo kanye nemikhicito lephelile, lokufaka ekhatsi ngetulu kwa-90% webatsengisi betfu labayinhloko be-Tier 1. Kucwaningwa kwemabhuku kwe-Tier 2 kubaphakeli betintfo kutawucala nga-2024.

47 Tier 1 baphakeli be-Xtep core brand bahlolwa, kufaka ekhatsi labo labakhicita timphahla, ticatfulo, kanye netintfo letifekethisiwe. 34% webaphakeli labahloliwe bendlule tidzingo tetfu, kantsi 42% bahlangabetana nemigomo kantsi 23% bente ngaphansi kwaloko lebesikulindzele. Kukhula kwebaphakeli labangahlangabetani naloko lebesikulindzele kwabangelwa kakhulu kutfutfukiswa kwemazinga etfu ekuhlola, futsi emkhatsini walabaphakeli labatsatfu babo bamiswa ngemuva kwekuhlola lokunyenti. Labaphakeli labasele labangazange bahlangabetane naloko lebesikulindzele bacelwa kutsi bente kulungisa ngaphambi kwekuphela kwenyanga yeNhlaba 2024.

Kutinhlobo letinsha, ikakhulukati senta luhlolo lwaminyaka yonkhe lwebantfu besitsatfu ngemikhicito yeticatfulo, sigcile emalungelweni ebantfu kanye nekulwa nebuphekula. Sikhicita umbiko wekuhlola njalo ngemnyaka. Noma ngukuphi kungahambisani lokukhonjiwe kutawukhulunywa nebatsengisi ngekulungisa lokulindzelekile ngesikhatsi lesitsite. Kutawucwaningwa kwemabhuku kwesibili kucinisekisa kutsi tinyatselo tekulungisa tiyasebenta, futsi batsengisi labangakhoni kuhlangabetana netidzingo nemazinga ebhizinisi leLicembu bangacinywa. Nga-2023, bonkhe batsengisi betinhlobo letinsha baphumelele kulokuhlolwa.

Indlela yekukala nekusebentisa imiphumela yekuhlolwa kwemtfwalo wetenhlalo wemphakeli ifingqiwe ngalendlela lelandzelako:

Kusekela batsengisi ekuhlangabetaneni naloko lokulindzelwe yiLicembu mayelana nekusebenta kwemvelo netenhlalo, siyachubeka nekukhulumisana nebatsengisi betfu kute sivisise imikhawulo yabo futsi sibahlomise ngemakhono nelwati loludzingekako kute basebente kancono ku-ESG. Lokuhlanganyela kuphindze futsi kwenta kutsi kutfolakale futsi kuncishiswe bungoti lobungaba khona bemvelo netenhlalo eceleni kwemjikeleto wekuniketa.

Kulomnyaka, senta lucecesho lwe-ESG lwebameleli labavela kubaphakeli beticatfulo netekwembatsa bemkhicito wetfu lomcoka. Linani selilonkhe lebantfu labange-45 labamele baphakeli bebakhona kuletikhatsi, lapho sagcizelela khona loko lesikulindzele ngetindlela tekusebenta tetenhlalo netemvelo futsi sakhutsata kucaphela kwebaphakeli mayelana nekusimama kweluhlelo lwekuphakela.

Ngetulu kwaloko, sahlanganyela netingcweti tebantfu besitsatfu kutsi tihlele kuceceshwa njalo etindzabeni te-ESG tebatsengisi betfu labaphesheya kwetilwandle. Ngetulu kwaloko, sinikete lucecesho loluhlangene mayelana netinchubomgomo tekulwa nenkohlakalo tetisebenti letinsha tetinhlobo tetfu letinsha. Imiphumela yato tonkhe letikhatsi tekucecesha yatsatfwa njengaleyenetisako.

Kucinisekisa lizinga kubaluleke kakhulu etinchubeni tetfu tekukhicita. Imikhicito yetfu ibhekene nekuhlolwa kwekulawula lizinga lokucinile, lokusita kucinisekisa kutsi tintfo letihlangabetana netidzingo telizinga leLicembu kuphela letitsengiswa kumakhasimende etfu. Emacembu etfu ekulawula lizinga anesibopho setinchubo tekulawula lizinga, letifaka ekhatsi kuhlolwa kwemasampula kanye nekuhlola kwenta ncono kulawula lizinga lemphakeli.

Sineluhlelo lwekulawula lizinga lolucinisekisiwe lwe-ISO9001 kucinisekisa lizinga lemikhicito yetfu ngendlela yekukhicita lesemgangatfweni. Esigabeni se-R&D, licembu letfu lemazinga lenta kuhlolwa lokuphelele kanye nekucinisekisa imikhicito kanye netintfo kute kutfutfukiswe emazinga lafanele kukhicita ngebunyenti. Kulomnyaka, siphindze futsi sacala kusebentisa tintfo letinsha tekulawula tekubeka emakhathoni etimphahla kanye nemisebenti yekugcina phansi. Nga-2023, Licembu Lemazinga belidale futsi labuyeketa tincetu letingu-22 temazinga elizinga letimphahla (kufaka ekhatsi emafayela elizinga lemabhizinisi langu-14 kanye nemazinga ekulawula langekhatsi langu-8) futsi lahlanganyela ekubhaleni emazinga etimphahla tavelonkhe langu-6 kanye nekubuyeketa emazinga avelonkhe langu-39, konkhe loku kuhloswe ngako kwenta ncono luhlelo lwekulawula lizinga.

Ngenyanga yeNyoni nga-2023, i-Xtep yahlela sikhatsi sekucocisana kute kwentiwe ncono kuhlolwa kwe-physicochemical kwetintfo te-mesh letisetjentiswa eticatfulweni, ngekuhlanganyela kwebatsengisi be-mesh, bochwepheshe, bosonkontileka labancane, kanye nebameleli labavela emafemini emkhicito lophelile. Lengcoco beyikhulume ngetidzingo letitsite tekusetjentiswa kwetintfo letinsha. I-Xtep igcizelele sidzingo sekuhlola lokuphelele kanye nekunciphisa bungoti lobungaba khona ngesikhatsi sesigaba sekucala sekuklama sekutfutfukisa, kanye nesidzingo sekucolisa ekukhetseni tintfo letiluhlata kanye nemisebenti yenchubo, ngekunamatsela ngalokucinile kumaphrothokholi lasunguliwe.

Kulomnyaka, i-Xtep itfole kuhlonishwa kwelizinga lemkhicito letivela etinhlanganweni letehlukahlukene:

• Umcondzisi weSikhungo Sekulawula Lizinga Se-Xtep waklonyeliswa ngekutsi “Umuntfu Lotfutfukile Emsebentini Wekubeka Emazinga,” lokwenta ncono emandla enkhulumo ye-Xtep emazingeni emboni yetindvwangu netekwembatsa kanye nekutfutfukisa ludvumo lwale-brand.
• Sikhungo Sekuhlola Timphahla se-Xtep sihlanganyele emncintiswaneni wemakhono ekuhlola “Indzebe Yekuhlola I-Fibre” lohlelwe yi-Fujian Fibre Inspection Bureau. Onjiniyela labasihlanu labahlolako bahlanganyela futsi bancoba umklomelo wekucala emncintiswaneni welwati lwelicembu.

Esigabeni sekukhicita, emacembu ekulawula lizinga agadza lizinga kanye nekuphepha kwetintfo letiluhlata kanye nemikhicito lephelile. Baphindze futsi bente imisebenti yekulawula lizinga njalo enchubeni yekukhicita futsi bente kuhlolwa kwelizinga lemkhicito lokucinile kucinisekisa kutsi imikhicito lephelile levela kubaphakeli betfu idlula emazingeni labonakalako kanye nemakhemikhali ngaphambi kwekutsi ihanjiswe kumakhasimende. Ngetulu kwaloko, i-Xtep yenta kuhlolwa kwesampula njalo ngenyanga kwebatsengisi bayo be-Tier 1 ne-Tier 2. Tintfo letiluhlata, tintfo letinamatselako, kanye nemikhicito lephelile kutfunyelwa emalabhorethri ebantfu besitsatfu lacinisekisiwe nguvelonkhe njalo ngemuva kwekota, kucinisekisa kutsi imikhicito yekugcina ihambisana nemazinga avelonkhe kanye nelizinga lemkhicito kanye nemitsetfo yekuphepha.

Kute kwentiwe ncono lizinga lemkhicito, leLicembu lasungula umbuthano lokhetsekile wekulawula lizinga letintfo letifana nemajazi laphansi neticatfulo, lokuvumela kutfutfukiswa kwelizinga lelicinile letigaba letitsite temkhicito. Lelicembu liphindze futsi lente kuhlatiya umkhicito loncintisanako kute kwentiwe kahle emazinga emkhicito kanye nendlela yekuhlola ngesikhatsi kukhutsatwa lizinga lemkhicito kanye nekudvudvuta.

Sifundvo sendzaba

Nga-2023, sahlela Inkambu Yekucecesha Imenenja Yeluhlelo Lwelizinga le-ISO9001, lapho khona bonkhe lababambe indzaba labangu-51 baphumelela kulokuhlolwa futsi baniketwa “Tinhlelo Tekulawula Lizinga — Sitifiketi Semcwaningi mabhuku Wangekhatsi we-QMS”.

Lelicembu liphindze futsi liphocelele tindlela tekulawula lizinga leticinile temikhicito lekhishwa ngaphandle, futsi imihlangano yekubuyeketa lizinga njalo ngenyanga yentiwa kucinisekisa kulawulwa kwelizinga lokufanele. Sichubeka sitfutfukisa emakhono etisebenti tetfu ekulawuleni lizinga lemkhicito, futsi sisekela tisebenti tetfu kutsi tihlanganyele ekuceceshweni lokufana nekuceceshwa kwetinyatselo tekulwa nesikhunta yi-Micropak kanye nekuceceshwa kwetinchubo tekuhlola yi-SATRA. Nga-2023, kwenta ncono lizinga lemkhicito kanye netinchubo tekukhicita, i-K·SWISS ne-Palladium yetfula imishini yekushicilela ngesikrini letentekelako, imishini ye-laser, imishini yekushicilela ngekhompyutha lesezingeni leliphakeme, imishini yekutfunga ngekhompyutha, kushicilela nge-digital, kanye naletinye tintfo tekusebenta kanye netebucwepheshe, ngesikhatsi baphindze baphumelelise umgca wekuhlanganiswa ngalokuphelele.

Kute sihlale sati ngemibono yemakhasimende etfu, litiko letfu lekutsengisa licoca njalo ngeliviki nematiko etfu ekulawula umjikeleto wekuphakela futsi licembu letfu lekulawula lizinga litawuvakashela titolo letibonakalako kute livisise imikhuba yemakethe kanye netidzingo temakhasimende.

Sisita ngekushesha batsengisi betfu kutsi bakhe lizinga lekulawula nekulawula kute kukhutsatwe lizinga lemkhicito jikelele weLicembu. Sinikete kuceceshwa mayelana nekuhlola lwati kanye nekutfutfukisa emakhono ebungcweti kubaphakeli bekubambisana bangaphandle kanye netisebenti taselabhorethri, kulandzelwe kuhlola kanye netitifiketi. Loku kwasita kwenta ncono tinhlelo tekulawula lizinga lebatsengisi betfu futsi ekupheleni kwa-2023, emalabhorethri ebatsengisi lange-33 abecinisekisiwe, lafaka ekhatsi batsengisi betingubo, kunyatselisa, tintfo, kanye netinsita.

Siletse kuceceshwa kwesitifiketi se-FQC/IQC kubaphakeli be-Tier 1 ne-Tier 2 kute sikhutsate kutilawula ekhwalithi yekuphakela, kwenta ncono emazinga emkhicito, kanye nekusekela kukhula kwekuphakela lokuzuzisako. Ngetulu kwaloko, sahlela tikhatsi tekucecesha letingu-17 mayelana nemazinga elizinga letimphahla, sahlanganyela nebameleli bebaphakeli labacishe babe ngu-280 bangekhatsi nabangaphandle.

Ku-Xtep, semukela indlela yekucala kwebatsengisi, sicinisekisa kukhulumisana lokuvulekile nemakhasimende etfu kute sihlangabetane netidzingo tawo. Siphatsa ngendlela lehlelekile tikhalato ngekubeka tikhatsi tekusombulula, kugadza inchubekelembili, kanye nekusebenta kute sitfole tisombululo letivumelanako kute kwentiwe ncono kweneliseka kwemakhasimende.

Sisungule imigomo yekukhunjulwa kwemikhicito kanye netindzaba telizinga. Uma kwenteka kukhunjulwa lokubalulekile, Sikhungo setfu Sekulawula Lizinga senta luphenyo loluphelele, sibika lokutfoliwe kubaphatsi labakhulu, futsi kutsatfwa tinyatselo tekulungisa kute kuvikelwe tintfo letitawenteka esikhatsini lesitako. Nga-2023, besingenato tintfo letibalulekile letikhunjulwako ngenca yekukhatsateka ngemphilo noma ngekuphepha. Sicinisekisa emakhasimende ngekulungisa, kufaka esikhundleni, noma kubuyiselwa kwemikhicito yendzawo letsengiswe, futsi umkhicito lomcoka we-Xtep uphumelelise luhlelo lolucinile lwekubuyiselwa kwemikhicito, ngeNchubomgomo yetfu lephelele yekubuya nekushintja ivumela kwemukelwa ngaphandle kwemibandela kwemikhicito legugile.

“400 Hotline” yetfu letinikele yindzawo yekucala yekutsintsana ngetikhalo temakhasimende. Tikhalato tiyabhalwa, ticinisekiswa, futsi tivame kuphendvulwa kungakapheli emalanga lamabili emsebenti, ngetinsita letitsite letibekelwe kubhekana nemacala ngamunye layinkimbinkimbi ngekwemvelo. Linani letikhalo letitfolakele nge-“400 Hotline” nga-2023 belingu-4,7556. Siphindze futsi sente kushayela lucingo njalo ngenyanga kute silinganise kweneliseka kwemakhasimende futsi simeme imphendvulo kubo bonkhe basebentisi be- “400 Hotline”. Nga-2023, sizuze lizinga lekwenetiseka le-92.88%, leliphakeme kunelizinga lekucala le-90%.

⁶ Kube nekwandzisa lokuphawulekako kwelinani letikhalo temakhasimende, lokucondziswa kakhulu kukhula kwekutsengiswa kwemikhicito emkhatsini wemnyaka. Kepha-ke, silinganiso setikhalo nemibuto lephelele sehlile uma kucatsaniswa nemnyaka wa-2022.