Whakahaere mekameka tuku

Kua whakatau te Rōpū ki te whakawhānui i ā mātou mahi tauwhiro ki te mekameka tuku whānui. Ka whakamahia e mātou tō mātou mana hei waitohu hākinakina ngaio matua me te whatunga tohatoha whānui, ā, ka whakamahia e mātou tō mātou mana hoko hei whakatairanga i ngā mahi pakihi tauwhiro a ngā kaiwhakarato. Mā te whakauru i ngā paearu e pā ana ki te ESG ki roto i te aromatawai a te Rōpū i ngā kaiwhakarato pea me ngā kaiwhakarato o nāianei, ka whakarite mātou kia tutuki i ngā hoa mekameka tuku ā mātou whakaritenga tauwhiro. Tirohia te Pukapuka Whakahaere Kawenga Hapori Pakihi a te Kaiwhakarato i raro nei mō ētahi atu kōrero.

Hei aro atu ki ngā āwangawanga a ngā kaipupuri moni mō te kounga me te haumaru o ngā hua, ka whakatinanahia e te Rōpū ngā tikanga whakahaere kounga hua, tae atu ki te aroturuki me te aromatawai i te mahi a ngā kaiwhakarato i ia wā. Mā ngā kaupapa rerekē ka whakarite kia hangaia ngā hua kounga teitei, kia rite tonu, ā, ka whakaitihia te mōrearea o ngā whakahokinga nui.

Hei waitohu hākinakina matua, e whakapau kaha ana mātou ki te whakawhānui ake i ā mātou mahi pumau puta noa i tā mātou mekameka tuku. Mā te whakamahi i tō mātou kaiārahi mākete me te mana hoko, ka akiaki mātou i ngā kaiwhakarato ki te awhi i ngā mahi pumau. Hei whakarite kia rite ngā kaiwhakarato ki ā mātou whakaritenga pumau, kua whakauruhia e mātou ngā paearu ESG ki roto i ā mātou aromatawai kaiwhakarato mō ngā kaiwhakarato o mua me ngā kaiwhakarato o nāianei.

I te marama o Mei 2023, i whakahoutia e te Rōpū tana Pukapuka Whakahaere Hapori Pakihi a te Kaiwhakarato i runga anō i te Aratohu Utu Mahi a te CSR o Haina me ngā whakaritenga e tika ana mō te umanga kia pai ake ai te whakatutuki i te oranga tonutanga me ōna hoa pakihi nui. Kei te wātea inaianei te Pukapuka i runga i te paetukutuku Xtep.

Ko tā mātou mahi whakaputa he mea whakawhirinaki nui ki ngā rauemi i whakaratohia mai e ō mātou kaiwhakarato, ko rātou nei te pūtake o te nuinga o ngā wāhanga o ā mātou hua. I te tau 2023, 69% o ā mātou hu me te 89% o ā mātou kakahu i tukuna ki waho. E 573 ngā kaiwhakarato o te ao e mahi tahi ana te Rōpū, 569 kei Haina Matua me te 4 kei tāwāhi.

Ka whakarōpūhia e mātou ā mātou kaiwhakarato ki ngā taumata rerekē kia pai ake ai te mārama ki tō mātou turanga tuku. Hei whakapakari i te whakahaere mōrearea puta noa i tō mātou mekameka tuku, kua whakatikatikahia e mātou ngā whakamāramatanga o te whakarōpūtanga kaiwhakarato i tēnei tau mā te whakawhānui ake i te whānuitanga o te Taumata 2 me te whakauru i ngā kaiwhakarato rauemi mata hei Taumata 3. I te mutunga o te tau, e 150 ā mātou kaiwhakarato Taumata 1 me te 423 ngā kaiwhakarato Taumata 2. I te heke mai, ko te whakapai ake i te whai wāhi atu ki ngā kaiwhakarato Taumata 3 tonu te arotahi i a mātou e rapu ana ki te arotau i ngā mahi pumau.

Kei roto i tā mātou whatunga mekameka tuku he maha ngā tūponotanga taiao me te pāpori, ā, e whakahaere ana mātou i ngā tikanga hokohoko whānui, tika, me te mārama hei whakaiti i aua tūponotanga. Ka mahi tahi te Pokapū Whakahaere Kaiwhakarato me ngā tīma motuhake mai i ngā waitohu rerekē me ngā kaiwhakarato kia pai ai te mahi. Ka akiaki mātou i ngā kaiwhakarato katoa, i ngā hoa pakihi, me ngā hoa mahi kia pupuri i ngā paerewa mō ngā mahi pakihi taiao, pāpori, me te matatika e hangai ana ki ngā whakaritenga a te Rōpū. Kei roto i tā mātou Ture Whakahaere Kaiwhakarato me te Pukapuka Whakahaere Kaiwhakarato ēnei whakaritenga katoa, ā, e tumanako ana mātou kia tutuki i ā mātou hoa mahi ēnei whakaritenga puta noa i tā mātou mahi tahi.

Ka tirotirohia e mātou ngā kaiwhakarato katoa pea mā te arotakenga tohu me te hanganga ture tuatahi e whakahaerehia ana e te Pokapū Whakahaere Kaituku (SMC), ā, ko ngā kaiwhakarato e puta ana i tēnei arotakenga tuatahi ka arotakehia i te papaanga e ngā kaimahi whai tohu hei kaitirotiro ā-roto mai i ā mātou tari whakawhanake mekameka tuku, whakahaere kounga, me ngā tari whakahaere. E pā ana tēnei tirotiro i te papaanga ki ngā kaiwhakarato tae atu ki te hunga e whakarato ana i ngā rauemi mata mō ngā hu me ngā kākahu, ngā rauemi āwhina me ngā rauemi tākai, te hanga taonga kua oti, te hanga taonga kua oti te hanga. Kua whakamōhiotia ngā whakaritenga e tika ana ki ngā kaiwhakarato mā roto i tā mātou Ture Whakahaere Kaituku.

I te tau 2023, i whakapiki ake mātou i ā mātou whakaritenga arotake kawenga pāpori i te wāhanga whakauru kaiwhakarato hei tirotiro i ngā kaiwhakarato kāore e tutuki i ā mātou whakaritenga kawenga pāpori. I roto i te tau, i whakaurua e mātou e 32 ngā kaiwhakarato hou whaimana me ngā kaiwhakarato rangitahi ki roto i tā mātou whatunga, ā, i whakakahoretia te whakaurunga o ngā kaiwhakarato e rua nā runga i ngā āwangawanga mahi haumaru. I tonoa ngā kaiwhakarato kia aro tika me te whakatika i ngā mōrearea haumaru kua tautuhia mō ngā tukanga whakauru kaiwhakarato i muri mai.

Mō ngā kaiwhakarato o tāwāhi, ka whakatūria e mātou he kaiwhakarato tuatoru hei whakahaere i ngā arotake a ngā kaiwhakarato e kapi ana i ngā āhuatanga pēnei i te mahi akiaki, te hauora me te haumaru, te mahi tamariki, ngā utu me ngā painga, ngā hāora mahi, te whakahāwea, te tiaki taiao me te ārai i te whakamataku.

Ka aromatawaihia hoki ngā kaiwhakarato o nāianei mā te arotake tuhinga, ngā tirotiro i te papaanga, me ngā uiuinga kaimahi. I waenganui i a Oketopa me Tīhema 2023, i whakahaerehia e te waitohu matua Xtep ngā aromatawai ā-tau mō ngā kaiwhakarato kakahu me ngā hua kua oti te hanga, e kapi ana i te neke atu i te 90% o ā mātou kaiwhakarato matua Taumata 1. Ka tīmata te arotake mō te Taumata 2 mō ngā kaiwhakarato rauemi i te tau 2024.

E 47 ngā kaiwhakarato Taumata 1 o te waitohu matua Xtep i arotakehia, tae atu ki te hunga e hanga ana i ngā kākahu, ngā hu, me ngā taonga whakairo. E 34% o ngā kaiwhakarato i arotakengia i hipa i ā mātou whakaritenga, e 42% i tutuki i ngā paearu, ā, e 23% i mahi i raro iho i tā mātou tumanakohanga. Ko te pikinga ake o ngā kaiwhakarato kāore i tutuki i tā mātou tumanakohanga i ahu mai i te whakapai ake i ā mātou paerewa aromatawai, ā, i roto i ēnei kaiwhakarato e toru o rātou i whakamutua i muri i ngā aromatawai anō. Ko ngā kaiwhakarato e toe ana kāore i tutuki i ā mātou tumanakohanga i tonoa kia whakatinana i ngā whakatikatika i mua i te mutunga o Hune 2024.

Mō ngā waitohu hou, ko te nuinga o ā mātou mahi he arotake ā-tau a te hunga tuatoru mō ngā hua hu, me te arotahi ki ngā tika tangata me te ārai i te whakamataku. Ka whakaputahia e mātou he pūrongo aromatawai ia tau. Ko ngā kore tutuki ture ka whakapā atu ki ngā kaiwhakarato me ngā whakatikatika e tumanakohia ana i roto i tētahi wā kua whakaritea. Ka whakahaerehia he arotake tuarua hei whakarite i te whai huatanga o ngā mahi whakatikatika, ā, ko ngā kaiwhakarato kāore e taea te whakatutuki i ngā hiahia me ngā paerewa pakihi a te Rōpū ka taea te whakamutu. I te tau 2023, i paahitia e ngā kaiwhakarato katoa o ngā waitohu hou te aromatawai.

Ko ngā paearu mō te whakatauranga me te whakamahi i ngā hua o ngā aromatawai kawenga pāpori a te kaiwhakarato e whakarāpopototia ana penei:

Hei tautoko i ngā kaiwhakarato ki te whakatutuki i ngā tumanakohanga a te Rōpū e pā ana ki ngā mahi taiao me te pāpori, ka mahi tahi tonu mātou me ā mātou kaiwhakarato kia mārama ai ki ō rātou herenga, kia whakawhiwhia hoki rātou ki ngā pūkenga me ngā mātauranga e tika ana mō te mahi ESG pai ake. Mā ēnei mahi ka taea hoki te tautuhi me te whakaiti i ngā mōrearea taiao me te pāpori pea puta noa i te mekameka tuku.

I roto i te tau, i whakahaerehia e mātou he whakangungu ESG mō ngā māngai o ngā kaiwhakarato hu me ngā kākahu o tō mātou waitohu matua. E 45 ngā māngai kaiwhakarato i tae atu ki ēnei wānanga, i reira i whakanuia ai e mātou ō mātou tumanakohanga mō ngā mahi pāpori me te taiao, ā, i whakatairangahia hoki te mōhiotanga o ngā kaiwhakarato ki te pumau o te mekameka tuku.

I tua atu, i whakamahia e mātou ngā tohunga tuatoru ki te whakarite whakangungu auau mō ngā take ESG mō ā mātou kaiwhakarato o tāwāhi. I tua atu, i whakaratohia e mātou he whakangungu kotahi mō ngā kaupapa here ārai-pirau mō ngā kaimahi hou o ā mātou waitohu hou. I kiia he pai ngā hua o ēnei wā whakangungu katoa.

He mea nui te whakapūmau kounga ki ā mātou tukanga whakaputa. Ka pāngia ā mātou hua e ngā whakamātautau whakahaere kounga tino pakari, e āwhina ana kia hokona noa ngā taonga e tutuki ana i ngā whakaritenga kounga a te Rōpū ki ā mātou kiritaki. Ko ā mātou tīma whakahaere kounga te kawenga mō ngā tukanga whakahaere kounga, tae atu ki te whakamātautau tauira me te tirotiro hei whakarei ake i te whakahaere kounga a te kaiwhakarato.

He pūnaha whakahaere kounga kua whakamanahia e ISO9001 tā mātou hei whakarite i te kounga o ā mātou ake mahi whakaputa mā te tukanga whakaputa paerewa. I te wāhanga R&D, ka whakahaerehia e tā mātou tīma paerewa he whakamātautau me te manatoko hōhonu i ngā hua me ngā rauemi hei whakawhanake i ngā paerewa e tika ana mō te whakaputa papatipu. I tēnei tau, i whakatinanahia hoki e mātou ngā whakaritenga whakahaere hou mō te whakarārangi kātene kākahu me ngā mahi rokiroki. I te tau 2023, i hangaia e te Tīma Paerewa, ā, i whakahoutia e rātou e 22 ngā paerewa kounga kākahu (tae atu ki te 14 ngā tuku paerewa umanga me te 8 ngā paerewa whakahaere ā-roto) ā, i uru atu ki te tuhi i te 6 ngā paerewa kākahu ā-motu me te whakahou i te 39 ngā paerewa ā-motu, ko te whāinga katoa he whakapai ake i te pūnaha whakahaere kounga.

I te marama o Hepetema 2023, i whakarite a Xtep i tētahi wānanga kōrero hei whakapai ake i te whakamātautau ā-tinana me te matū o ngā rauemi mata e whakamahia ana i roto i ngā hu, me te whai wāhi mai o ngā kaiwhakarato mata, ngā tohunga hangarau, ngā kaimahi kirimana, me ngā māngai mai i ngā wheketere hua kua oti. I arotahi te wānanga ki ngā whakaritenga motuhake mō te whakamahinga o ngā rauemi hou. I whakanui a Xtep i te hiahia mō tētahi aromatawai whānui me te whakaiti i ngā mōrearea pea i te wā tīmatanga o te hoahoa o te whanaketanga, me te hiahia hoki kia whakatikatikaina te kōwhiringa o ngā rauemi mata me ngā mahi tukatuka, me te piri pono ki ngā tikanga kua whakatūria.

I tēnei tau, kua whakawhiwhia a Xtep ki ngā tohu kounga hua mai i ngā whakahaere maha:

• I whakawhiwhia te Kaiwhakahaere o te Pokapū Whakahaere Kounga o Xtep ki te tohu "Tangata Matatau i roto i te Mahi Paerewa," e whakarei ake ana i te mana kōrero a Xtep i roto i ngā paerewa ahumahi kakahu me te kakahu, me te whakapai ake i te ingoa o te waitohu.
• I whai wāhi te Pokapū Whakamātautau Kākahu o Xtep ki te whakataetae pūkenga whakamātautau "Kapu Tirotiro Muka" i whakaritea e te Tari Tirotiro Muka o Fujian. E rima ngā miihini whakamātautau i whai wāhi atu, ā, i toa i te taonga tuatahi i te whakataetae mātauranga rōpū.

I te wāhanga whakaputa, ka aroturukihia e ngā tīma whakahaere kounga te kounga me te haumaru o ngā rauemi mata me ngā hua kua oti. Ka whakahaerehia hoki e rātou ngā mahi whakahaere kounga auau i runga i te tukanga whakaputa, ā, ka whakahaerehia hoki he tirotiro kounga hua pakari hei whakarite kia tutuki ngā hua kua oti mai i ā mātou kaiwhakarato i ngā paerewa ā-tinana me te matū i mua i te tukunga ki ngā kiritaki. Hei tāpiri, ka whakahaerehia e Xtep he whakamātautau tauira ā-marama mō āna kaiwhakarato Taumata 1 me te Taumata 2. Ka tukuna ngā rauemi mata, ngā piripiri, me ngā hua kua oti ki ngā taiwhanga tuatoru kua whakamanahia e te motu i ia hauwhā, kia whakarite ai kia rite ngā hua whakamutunga ki ngā paerewa ā-motu me ngā ture kounga me te haumaru hua.

Hei whakapai ake i te kounga o ngā hua, i whakatūria e te Rōpū tētahi porowhita whakahaere kounga motuhake mō ngā taonga pēnei i ngā koti huruhuru me ngā hu, kia taea ai te whakapai ake i te kounga mō ngā kāwai hua motuhake. Ka whakahaerehia hoki e te tīma he tātaritanga hua whakataetae hei arotau i ngā paerewa hua me ngā tikanga whakamātautau me te whakatairanga i te kounga me te whakamarie o te hua.

Akoranga take

I te tau 2023, i whakaritea e mātou tētahi puni whakangungu kaiwhakahaere pūnaha kounga ISO9001, ā, i reira i paahitia e ngā tāngata 51 katoa te aromatawai, ā, i whakawhiwhia ki a rātou te "Tiwhikete Pūnaha Whakahaere Kounga — Tiwhikete Kaitātari QMS ā-Roto".

Ka whakatinanahia hoki e te rōpū ngā tikanga whakahaere kounga pakari mō ngā mahi whakaputa i waho, ā, ka whakahaerehia ngā hui arotake kounga ia marama hei whakarite i te whakahaere kounga tika. Ka whakapakari tonu mātou i ngā pūkenga o ā mātou kaimahi ki te whakahaere kounga hua, ā, ka tautoko i ā mātou kaimahi ki te whai wāhi atu ki ngā whakangungu pēnei i te whakangungu ine-ārai-pokepokea a Micropak me te whakangungu tikanga whakamātautau a SATRA. I te tau 2023, hei whakapai ake i te kounga hua me ngā tukanga hanga, i whakaurua e K·SWISS me Palladium ngā mīhini tā mata aunoa, ngā mīhini taiaho, ngā mīhini miro aunoa rorohiko kounga teitei, ngā mīhini tuitui rorohiko, te tā mamati, me ētahi atu taputapu me ngā hangarau, me te whakatinana hoki i tētahi raina huihuinga hoa-taiao kua kati katoa.

Hei pupuri i ngā mōhiohio mō ngā urupare a ō mātou kiritaki, ka kōrero tahi tā mātou tari hokohoko me ā mātou tari whakahaere mekameka tuku i ia wiki, ā, ka toro atu tā mātou tīma whakahaere kounga ki ngā toa tūturu kia mārama ai ki ngā au o te mākete me ngā hiahia o ngā kiritaki.

Ka āwhina mātātoa mātou i ā mātou kaiwhakarato ki te hanga i te kaha whakahaere me te mana kounga hei whakatairanga i te kounga hua whānui o te Rōpū. Kua whakaratohia e mātou he whakangungu mō te mātauranga whakamātautau me te whakarei ake i ngā pūkenga ngaio mō ngā kaiwhakarato mahi tahi o waho me ngā kaimahi taiwhanga, ā, i muri mai ko ngā aromatawai me ngā tiwhikete. Nā tēnei i āwhina ki te whakapai ake i ngā pūnaha whakahaere kounga o ā mātou kaiwhakarato, ā, i te mutunga o te tau 2023, kua tiwhiketehia e 33 ngā taiwhanga kaiwhakarato, tae atu ki ngā kaiwhakarato kākahu, tānga, rauemi, me ngā taputapu.

I tukuna e mātou he whakangungu tiwhikete FQC/IQC ki ngā kaiwhakarato Taumata 1 me Taumata 2 hei whakatairanga i te whakahaere whaiaro i roto i te kounga mekameka tuku, hei whakapai ake i ngā paerewa hua, me te tautoko i te tipu whai hua o te mekameka tuku. I tua atu, i whakaritea e mātou he 17 ngā wā whakangungu mō ngā paerewa kounga kākahu, me te whakauru atu ki te 280 ngā māngai kaiwhakarato ā-roto me ā-waho.

I Xtep, ka whakamahia e mātou te huarahi kaihoko tuatahi, kia tuwhera ai te whakawhitiwhiti kōrero ki ō mātou kiritaki kia tutuki ai ā rātou hiahia. Ka whakahaerehia e mātou ngā amuamu mā te whakatakoto i ngā wā whakatau, te aroturuki i te ahunga whakamua, me te mahi ki ngā otinga e whakaaetia ana e te katoa hei whakarei ake i te pai o te kiritaki.

Kua whakatūhia e mātou ngā tikanga mō ngā whakahokinga hua me ngā take kounga. Mēnā ka nui te whakahokinga mai, ka whakahaerehia e tā mātou Pokapū Whakahaere Kounga he rangahau hōhonu, ka tukuna atu ngā kitenga ki ngā kaiwhakahaere matua, ā, ka mahia ngā mahi whakatikatika hei ārai i ngā mea ka puta i te heke mai. I te tau 2023, kāore he whakahokinga nui nā ngā āwangawanga hauora, haumaru rānei. Ka whakamanahia e mātou ki ngā kiritaki te whakatikatika, te whakakapinga, te whakahokinga mai rānei o ngā hua o te rohe, ā, kua whakatinanahia e te waitohu matua o Xtep he kaupapa whakahoki hua pakari, me tā mātou Kaupapa Here Whakahoki me te Whakawhiti whānui e āhei ai te whakaae mutunga kore ki ngā hua kua tawhito.

Ko tā mātou "400 Hotline" te wāhi tuatahi e whakapā atu ai ngā amuamu a ngā kiritaki. Ka tuhia ngā amuamu, ka manatokohia, ā, ka whakautua i roto i ngā rā pakihi e rua, me ngā rauemi motuhake kua rāhuitia hei aro atu ki ngā take takitahi he uaua te āhua. Ko te maha o ngā amuamu i tae mai mā te "400 Hotline" i te tau 2023 he 4,7556. Ka whakahaerehia hoki e mātou ngā waea whakahoki ia marama hei ine i te pai o ngā kiritaki me te tono urupare mai i ngā kaiwhakamahi "400 Hotline" katoa. I te tau 2023, i eke mātou ki te 92.88% te pai o te makona, he teitei ake i te whāinga taketake o te 90%.

⁶ Kua kitea te pikinga nui o te maha o ngā amuamu a ngā kiritaki, nā te pikinga ake o ngā hoko hua i roto i te tau i ahu mai ai. Heoi, kua heke te ōwehenga o ngā amuamu ki ngā patai katoa i whakaritea ki te tau 2022.